Data Analytics

6 days ago

Goregaon East Mumbai Maharashtra, India JPMorgan Chase & Co Full time

**JOB DESCRIPTION**
The Voice Product Analytics (within CCB Data & Analytics organization) is looking for a talented, highly motivated individual with strong data analysis and strategic thinking skills to support advanced analytics projects across Operations functions, channels and products.

**Job Summary**:
The Voice Product Analytics (within CCB Data & Analytics organization) is looking for a talented, highly motivated individual with strong data analysis and strategic thinking skills to support advanced analytics projects across Operations functions, channels and products. The Voice Product Analytics team is responsible for deriving insights about our customers’ journeys across voice and digital channels and developing and implementing innovative strategies and advanced analytics solutions to improve the customer experience. We work collaboratively with all functional teams across CCB Operations as well as Strategic and Analytics teams across CCB.

The individual will lead initiatives focused on improving the customer experience, reducing operating expenses for Ops Product Groups. S/he will be involved in all phases of the analytics lifecycle, including documenting data lineage, analysis scoping, data development, hypothesis development, data analysis, generating insights, developing and delivering presentations of findings. Our team’s projects range from simple trend analysis to cross-channel journey analysis to prescriptive analytics. The common theme of all the projects is data mining, business judgment and collaboration to improve the customer experience.

You will serve as an expert in leveraging the agile process to deliver on a wide range of business and product-focused analytics including building and updating business cases, exploratory analysis to identify product enhancement opportunities, generating feature performance metrics and dashboards, and crafting data stories and presentations of key findings to stakeholders. You will also leverage enterprise data to develop the right automated data solutions using a mix of customer, account, digital, telephony, financial and operational data. You will have the opportunity to work collaboratively with partners such as Service Product Group, Claims & Disputes Product organization, Machine Learning and Intelligence Operations, Finance, Marketing, Area Product Owners, Operations specialists, and other analytics teams across CCB.

**Responsibilities**:

- Support & lead partnerships with key Ops stakeholders and Ops Product groups with strong understanding of business drivers, underlying data and processes
- Support demand mitigation programs by providing data and analytics leadership across the servicing organization
- Lead development and reporting of Ops performance metrics & KPIs. Use analytical tools such as trend analysis, segmentation, optimization, and other techniques to improve business function performance.
- Analyze customer interactions and events across a variety of channels (calls, branch, online, mobile) to better understand customer journeys and friction points
- Contribute to business cases, construct test designs, and identify populations for pilot programs; analyze program performance and derive insights to help inform future customer strategies
- Prepare and deliver presentations summarizing sharp insights and conclusions, often for executives, in regularly-scheduled analytics meetings chaired by the analyst in this role
- Support the creation of dashboards and visualizations to measure the impact of implemented products and provide management with self-service tools to explore and report on current trends of key metrics

**Required Qualifications, Capabilities, and Skills**:

- 3+ years of related experience
- Bachelor's degree in a quantitative or related field or Graduate degree in a related field preferred
- Experience delivering analytics solutions following an Agile (Scrum or Kanban) methodology
- Hands-on experience with standard data analytics tools and technologies (SQL, R, Python, Tableau, Alteryx, Hadoop, Hive, Spark, Impala, Sqoop, RDBMS, Trifacta)
- Familiarity with AWS, data mining, statistical modeling, machine learning and other advanced analytics methods
- Hands-on experience writing code and automating processes to source, transform and analyze data from multiple sources including structured and unstructured data preferred
- Able to communicate effectively with Senior leaders to enable collaboration, decision-making, and transparency, with great presentation skills

**ABOUT US**

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction proc

  • Data Analytics Digital Associate

    3 weeks ago

    Goregaon East, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Job Summary**: As a Data Analytics Digital Associate in the Digital Analytics Team, you will be responsible for delivering customer insights to digital product teams, implementing Adobe Analytics/Tableau dashboards, and conducting A/B testing to improve the customer experience. You will work collaboratively with stakeholders across...

  • Marketing Data

    2 weeks ago

    Goregaon East, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Job Summary**: Marketing Data and Analytics or MD&A team in Chase utilizes cutting-edge analytics in combination with cross-LOB insights to empower the bank’s marketing community to make smarter decisions that balance business outcomes with customer needs. The mission of Process Improvement and Quality team, which is a part of...

  • Data Analytics Solutions Associate

    2 months ago

    Goregaon East, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Job Description**: The Data Analytics function within Internal Audit is responsible for developing and enhancing the use of data driven techniques across the Audit function, including the use of machine learning and other proven artificial intelligent concepts in deepening the assurance provided by Internal Audit to its...

  • Market Data Analytics- Associate

    6 days ago

    Goregaon East, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Team** Market Data Analytics is a global, high energy, high velocity team responsible for capturing, modeling and distributing vendor sourced data to advance Asset Wealth Management’s transformation into a data driven culture. Key business drivers currently include requirements for Environmental, Social, and Governance (ESG) data,...

  • Data Analytics and Solutions- Associate

    2 weeks ago

    Goregaon East, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** You will be analyzing business requirements, designing, building, testing, and producing executive and operational reporting/solution’s to support management decisions as well as performing ad-hoc analysis to meet the needs of all internal business partners leveraging various data sources. **Responsibilities**: The responsibilities for...

  • Wholesale Credit Portfolio Analytics

    2 days ago

    Goregaon East, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in our team to partner with the Business to provide a comprehensive view. As Wholesale Credit Portfolio Analytics - Data Strategy - Associate you will be part of Wholesale...

  • Data Analytics

    2 weeks ago

    Goregaon East, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Job Summary**: The AML-KYC Analytics team is part of the CCB Data and Analytics Organization. It supports AML-KYC teams and is responsible for delivering customer insights to drive data-driven decision-making throughout the product development lifecycle. This role represents a core analytics responsibility and offers opportunities to...

  • Data Analytics and Mis

    2 days ago

    Goregaon, Mumbai, Maharashtra, India Serving Skill Full time

    **Data analytics and MIS - it's not core data analytics, it's like MIS reporting, draft gathering profile.** **Required strong excel power point and reporting and presentation skills.** **Fresher - should know advanced Excel.** **Preparation of monthly/ quarterly Business, Underwriting and regulatory MIS/ BOD presentations** **Managing of monthly IIB...

  • Global Client Service Data Analytics- Associate

    3 weeks ago

    Goregaon East, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** J.P. Morgan Asset Management is committed to providing exceptional service to our clients and business partners. Our sales and client service teams, marketing support, and product specialists, are dedicated to the support of our clients and leverage the capabilities of our global firm to deliver to our clients. We provide an integrated...

  • Fraud Risk Analytics and Data Reporting

    6 days ago

    Goregaon East, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** The Fraud Risk Analytics & Intelligent Reporting (AIR) team is part of the Consumer Banking Risk Management and Fraud Center of Excellence (COE) team within CCB Risk. AIR is responsible for the development, automation and deployment of intelligent solutions that meet the reporting and analytical needs within CCB Risk, as well as enforcing...

  • Data Analytics Digital Associate

    1 week ago

    Goregaon, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** The Digital Analytics Team is part of the Data and Analytics Organization. In this role you will be responsible for delivering customer insights to digital product teams so they make data-delivered results throughout the digital product develop lifecycle. You will implement Adobe Analytics/Tableau dashboards, advanced custom solutions,...

  • Consumer Banking

    3 weeks ago

    Goregaon East, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** The Risk Data Architecure team is responsible for building data monitoring & controls primarily for Risk Decision Engines and Third party services within Consumer & Community Banking. In this team you will be responsible for building data monitoring & controls and expected to have a detailed understanding of system requirements, data...

  • Unity Data

    4 days ago

    Goregaon East, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Elevate your career and decode complex data patterns and craft influential dashboards. Engage with a visionary team, translating intricate stakeholder needs into transformative insights. **Job responsibilities** - Contributes to the delivery of information, insights, and solutions that inform business strategies and decisions by making...

  • Customer Segmentation Analytics Associate

    4 days ago

    Goregaon East, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Job Summary** Customer Analytics is a newly formed team within Chase Data & Analytics that is responsible for (1) understanding customer needs across all of Chase and (2) generating insights around those needs that are customer-centric, segment-focused, and actionable. Customer Segmentation Analytics will power the broader team and...

  • ScatterPie Analytics

    2 weeks ago

    Maharashtra, India ScatterPie Analytics Full time

    Role Summary :- Lead and drive the development in BI domain using Tableau eco-system with deep technical and BI ecosystem knowledge.- The resource will be responsible for the dashboard design, development, and delivery of BI services using Tableau eco-system.Key functions & responsibilities :- Communication & interaction with Project Manager to understand...

  • ScatterPie Analytics

    1 week ago

    Maharashtra, India ScatterPie Analytics Full time

    Role Summary :- Lead and drive the development in BI domain using Tableau eco-system with deep technical and BI ecosystem knowledge.- The resource will be responsible for the dashboard design, development, and delivery of BI services using Tableau eco-system.Key functions & responsibilities :- Communication & interaction with Project Manager to understand...

  • Analytics Lead

    1 week ago

    Mumbai, Maharashtra, India TransOrg Analytics Full time

    Location: Gurugram/MumbaiJobID:DS1003Job Type: Full timeExperience: 5+ yearsWhy would you like to join us?TransOrg Analytics, an award winning – Big Data and Predictive analytics- company, offers advanced analytics solutions to industry leaders and Fortune 500 companies across India, US, UK, Singapore and the Middle East. Our products – Clonizo'...

  • Analytics Manager

    1 month ago

    Mumbai, India TransOrg Analytics Full time

    Location : Mumbai Job ID : DS1011 Job Type : Full time Experience : 8-10 years Why would you like to join us? TransOrg Analytics, an award winning – Big Data and Predictive analytics- company, offers advanced analytics solutions to industry leaders and Fortune 500 companies across India, US, UK, Singapore and the Middle East. Our products –...

  • Analytics Manager

    3 weeks ago

    Mumbai, India TransOrg Analytics Full time

    Location : Mumbai Job ID : DS1011 Job Type : Full time Experience : 8-10 years Why would you like to join us? TransOrg Analytics, an award winning – Big Data and Predictive analytics- company, offers advanced analytics solutions to industry leaders and Fortune 500 companies across India, US, UK, Singapore and the Middle East. Our products –...

  • Analytics Lead

    1 month ago

    Mumbai, India TransOrg Analytics Full time

    Location : Gurugram/Mumbai Job ID : DS1003 Job Type : Full time Experience : 5+ years Why would you like to join us? TransOrg Analytics, an award winning – Big Data and Predictive analytics- company, offers advanced analytics solutions to industry leaders and Fortune 500 companies across India, US, UK, Singapore and the Middle East. Our products...