Data Analytics
6 months ago
**JOB DESCRIPTION**
The Voice Product Analytics (within CCB Data & Analytics organization) is looking for a talented, highly motivated individual with strong data analysis and strategic thinking skills to support advanced analytics projects across Operations functions, channels and products.
**Job Summary**:
The Voice Product Analytics (within CCB Data & Analytics organization) is looking for a talented, highly motivated individual with strong data analysis and strategic thinking skills to support advanced analytics projects across Operations functions, channels and products. The Voice Product Analytics team is responsible for deriving insights about our customers’ journeys across voice and digital channels and developing and implementing innovative strategies and advanced analytics solutions to improve the customer experience. We work collaboratively with all functional teams across CCB Operations as well as Strategic and Analytics teams across CCB.
The individual will lead initiatives focused on improving the customer experience, reducing operating expenses for Ops Product Groups. S/he will be involved in all phases of the analytics lifecycle, including documenting data lineage, analysis scoping, data development, hypothesis development, data analysis, generating insights, developing and delivering presentations of findings. Our team’s projects range from simple trend analysis to cross-channel journey analysis to prescriptive analytics. The common theme of all the projects is data mining, business judgment and collaboration to improve the customer experience.
You will serve as an expert in leveraging the agile process to deliver on a wide range of business and product-focused analytics including building and updating business cases, exploratory analysis to identify product enhancement opportunities, generating feature performance metrics and dashboards, and crafting data stories and presentations of key findings to stakeholders. You will also leverage enterprise data to develop the right automated data solutions using a mix of customer, account, digital, telephony, financial and operational data. You will have the opportunity to work collaboratively with partners such as Service Product Group, Claims & Disputes Product organization, Machine Learning and Intelligence Operations, Finance, Marketing, Area Product Owners, Operations specialists, and other analytics teams across CCB.
**Responsibilities**:
- Support & lead partnerships with key Ops stakeholders and Ops Product groups with strong understanding of business drivers, underlying data and processes
- Support demand mitigation programs by providing data and analytics leadership across the servicing organization
- Lead development and reporting of Ops performance metrics & KPIs. Use analytical tools such as trend analysis, segmentation, optimization, and other techniques to improve business function performance.
- Analyze customer interactions and events across a variety of channels (calls, branch, online, mobile) to better understand customer journeys and friction points
- Contribute to business cases, construct test designs, and identify populations for pilot programs; analyze program performance and derive insights to help inform future customer strategies
- Prepare and deliver presentations summarizing sharp insights and conclusions, often for executives, in regularly-scheduled analytics meetings chaired by the analyst in this role
- Support the creation of dashboards and visualizations to measure the impact of implemented products and provide management with self-service tools to explore and report on current trends of key metrics
**Required Qualifications, Capabilities, and Skills**:
- 3+ years of related experience
- Bachelor's degree in a quantitative or related field or Graduate degree in a related field preferred
- Experience delivering analytics solutions following an Agile (Scrum or Kanban) methodology
- Hands-on experience with standard data analytics tools and technologies (SQL, R, Python, Tableau, Alteryx, Hadoop, Hive, Spark, Impala, Sqoop, RDBMS, Trifacta)
- Familiarity with AWS, data mining, statistical modeling, machine learning and other advanced analytics methods
- Hands-on experience writing code and automating processes to source, transform and analyze data from multiple sources including structured and unstructured data preferred
- Able to communicate effectively with Senior leaders to enable collaboration, decision-making, and transparency, with great presentation skills
**ABOUT US**
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction proc
-
Data Analytics Digital Associate
7 months ago
Goregaon East, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time**JOB DESCRIPTION** Job Summary**: As a Data Analytics Digital Associate in the Digital Analytics Team, you will be responsible for delivering customer insights to digital product teams, implementing Adobe Analytics/Tableau dashboards, and conducting A/B testing to improve the customer experience. You will work collaboratively with stakeholders across...
-
Marketing Data
7 months ago
Goregaon East, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time**JOB DESCRIPTION** Job Summary**: Marketing Data and Analytics or MD&A team in Chase utilizes cutting-edge analytics in combination with cross-LOB insights to empower the bank’s marketing community to make smarter decisions that balance business outcomes with customer needs. The mission of Process Improvement and Quality team, which is a part of...
-
Data Analytics Solutions Associate
6 months ago
Goregaon East, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time**JOB DESCRIPTION** Job Description**: The Data Analytics function within Internal Audit is responsible for developing and enhancing the use of data driven techniques across the Audit function, including the use of machine learning and other proven artificial intelligent concepts in deepening the assurance provided by Internal Audit to its...
-
Market Data Analytics- Associate
6 months ago
Goregaon East, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time**JOB DESCRIPTION** Team** Market Data Analytics is a global, high energy, high velocity team responsible for capturing, modeling and distributing vendor sourced data to advance Asset Wealth Management’s transformation into a data driven culture. Key business drivers currently include requirements for Environmental, Social, and Governance (ESG) data,...
-
Data Analytics Lead
4 weeks ago
Mumbai, Maharashtra, India TransOrg Analytics Full timeJob OverviewWe are seeking an experienced Data Analytics Lead to join our team at TransOrg Analytics. This is a challenging role that requires strong leadership skills and expertise in data analytics.
-
Data Analytics and Solutions- Associate
7 months ago
Goregaon East, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time**JOB DESCRIPTION** You will be analyzing business requirements, designing, building, testing, and producing executive and operational reporting/solution’s to support management decisions as well as performing ad-hoc analysis to meet the needs of all internal business partners leveraging various data sources. **Responsibilities**: The responsibilities for...
-
Wholesale Credit Portfolio Analytics
6 months ago
Goregaon East, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time**JOB DESCRIPTION** Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in our team to partner with the Business to provide a comprehensive view. As Wholesale Credit Portfolio Analytics - Data Strategy - Associate you will be part of Wholesale...
-
Data Analytics
6 months ago
Goregaon East, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time**JOB DESCRIPTION** Job Summary**: The AML-KYC Analytics team is part of the CCB Data and Analytics Organization. It supports AML-KYC teams and is responsible for delivering customer insights to drive data-driven decision-making throughout the product development lifecycle. This role represents a core analytics responsibility and offers opportunities to...
-
Data Analytics
3 months ago
Goregaon East, Mumbai, Maharashtra, India JPMorganChase Full time**JOB DESCRIPTION** Audience Targeting partners with the Marketers to gather requirements, propose a design for targeting, segmentation and execute on the delivery of final audience. The team is also responsible for the development of code for data extraction and transformation, and deploying the audience into production. This role involves performing...
-
Data Analytics and Mis
6 months ago
Goregaon, Mumbai, Maharashtra, India Serving Skill Full time**Data analytics and MIS - it's not core data analytics, it's like MIS reporting, draft gathering profile.** **Required strong excel power point and reporting and presentation skills.** **Fresher - should know advanced Excel.** **Preparation of monthly/ quarterly Business, Underwriting and regulatory MIS/ BOD presentations** **Managing of monthly IIB...
-
Global Client Service Data Analytics- Associate
7 months ago
Goregaon East, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time**JOB DESCRIPTION** J.P. Morgan Asset Management is committed to providing exceptional service to our clients and business partners. Our sales and client service teams, marketing support, and product specialists, are dedicated to the support of our clients and leverage the capabilities of our global firm to deliver to our clients. We provide an integrated...
-
Fraud Risk Analytics and Data Reporting
6 months ago
Goregaon East, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time**JOB DESCRIPTION** The Fraud Risk Analytics & Intelligent Reporting (AIR) team is part of the Consumer Banking Risk Management and Fraud Center of Excellence (COE) team within CCB Risk. AIR is responsible for the development, automation and deployment of intelligent solutions that meet the reporting and analytical needs within CCB Risk, as well as enforcing...
-
Consumer Banking
7 months ago
Goregaon East, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time**JOB DESCRIPTION** The Risk Data Architecure team is responsible for building data monitoring & controls primarily for Risk Decision Engines and Third party services within Consumer & Community Banking. In this team you will be responsible for building data monitoring & controls and expected to have a detailed understanding of system requirements, data...
-
Tableau Developer
2 weeks ago
Mumbai, India ScatterPie Analytics Full timeAbout : ScatterPie Analytics. ScatterPie Analytics is a company focused on modernizing business intelligence through the implementation of technologies that companies need today to succeed in the market. We bring together the best of open source and blend it with the best of enterprise tools to build intelligence that is powerful, cost-effective, and...
-
Data Analytics Digital Associate
6 months ago
Goregaon, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time**JOB DESCRIPTION** The Digital Analytics Team is part of the Data and Analytics Organization. In this role you will be responsible for delivering customer insights to digital product teams so they make data-delivered results throughout the digital product develop lifecycle. You will implement Adobe Analytics/Tableau dashboards, advanced custom solutions,...
-
Wholesale Portfolio Analytics
1 month ago
Goregaon East, Mumbai, Maharashtra, India JPMorganChase Full time**JOB DESCRIPTION** Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? As a member of the Wholesale Portfolio Analytics team, you will be actively engaged in the implementation of extensive industry research and analytics initiatives tailored specifically for the Wholesale Credit Risk...
-
Unity Data
6 months ago
Goregaon East, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time**JOB DESCRIPTION** Elevate your career and decode complex data patterns and craft influential dashboards. Engage with a visionary team, translating intricate stakeholder needs into transformative insights. **Job responsibilities** - Contributes to the delivery of information, insights, and solutions that inform business strategies and decisions by making...
-
Consumer Banking
4 months ago
Goregaon East, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time**JOB DESCRIPTION** This is a critical role and will require both technical and analytical skills and the ability to engage with stakeholders. **Responsibilities**: - Include the use of querying tools, reports and analyses to mitigate risk resulting from changes made to our decision engines. - Understanding of how data is created, transformed, and used...
-
Data Scientist
3 months ago
Pune, Maharashtra, India Optimum Data Analytics Full time**Skills: Computer Vision + Image Processing+ OCR+Document Processing Python + Tesserac, AL/ML, Gen AI/LLM** - Extensive knowledge of data science and data engineering methodologies including but not limited to classical regression, machine learning, deep learning, association rules, sequence analysis, cluster analysis, computer vision and natural language...
-
ScatterPie Analytics
2 weeks ago
Mumbai, India ScatterPie Analytics Full timeJob Overview : We are seeking a skilled Data Engineer proficient in AWS technologies to join our dynamic team. The ideal candidate will play a key role in designing, implementing, and maintaining data solutions utilizing cloud-based services. They will be responsible for leveraging AWS and Azure tools such as Glue, Redshift, S3, Lambda Function, Athena,...