Client Billing Supervisor
2 days ago
***:
The Supervisor is responsible for performing activities related to client billing for non-media customers and overseeing transactions performed by executives, which services a number of advertising agencies.
**ESSENTIAL FUNCTIONS**:
- Produce AR aging reports.
- Calculate and process AR reserve amount upon Agency Local Finance approval
- Resolve client's invoice related queries with the Agency Local Finance support
- Draft client and intercompany invoices
- Gather supporting documentation for invoices
- Review and confirm invoices with Client Finance
- Review & post soft cost received from LF
- Perform cost transfer & write-off in the jobs
- Perform job reconciliation and job closure
- Prepare & review WIP ageing report and inform agencies for Old WIP pending jobs.
- Review and support associates in creation of third party and intercompany final client invoices
- Post client invoices
- File and archive original invoices and supporting documentation
- Identify over/under billing
- Prepare and send monthly unbilled list to Agencies.
- Process adjustments (i.e., credit/debit memo)
- Resolve client queries within defined timelines
- Provide reports and run queries to assist Agency in period end closing process
- Assist client and external audit process when necessary
- Assist in month-end close & reporting process
- Manage work load in case of absenteeism in team.
- Trained new employees on company policy and procedures
- Periodical review team performance by doing Quality checking.
- Prepare & Reviewed MIS report and provided TL / Manager with weekly status report, determining final resolution for account
**EDUCATION, SKILLS AND EXPERIENCE REQUIREMENTS**:
- Minimum Education Qualification - Graduation
- 6+ years of work experience in a similar role
- Ability to provide high quality level of customer service to Agencies in client billing activities
- Strong written and oral communications skills in English
- Strong problem solving and organizational skills
- Good knowledge of concepts and procedures related to Vendor invoicing and client billing processing
- Ability to work independently, efficiently and deliver high quality output under time pressure
- Ability to complete allocated tasks on time and accurately
- Excellent computer skills and competency in Microsoft Office (Word, PowerPoint, Excel, Outlook)
- Experience in SAP and Tally systems
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