Tele Calling Executive
6 months ago
Quiclo is a premium app-based laundry service provider, redefining convenience and quality in Hyderabad. We offer doorstep pickup and delivery of garments, with seamless online tracking and an exceptional customer experience. We are a passionate team focused on building a brand synonymous with laundry care excellence.
About the Role:
We are looking for a dynamic and results-oriented Telecalling Executives to build ,drive lead generation, and ensure exceptional customer service for our app-based laundry service. You will be responsible for exceeding sales targets, motivating and developing in team, complaint resolution and ensuring smooth operations within the telecalling department.
Customer Relationship:
- Maintain Zoho records of all complaints faced by the customers
- Coordinate with other departments to resolve customer's complaints.
- Develop an SOP for complaint resolution.
- Supervise & train the calling team on effectively implementing SOP.
- Manage and monitor daily, weekly, and monthly complaints report.
Qualifications:
- Minimum 2 years of experience as a Telecalling Executive.
- Proven track record of exceeding sales targets in a telecalling environment.
- Excellent communication, interpersonal, and coaching skills.
- Ability to build strong relationships and inspire team members.
- Problem-solving and analytical skills to identify and address sales and performance issues.
- Passion for exceeding customer expectations and delivering exceptional service.
**Salary**: ₹20,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Sales: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Ability to Commute:
- Hyderabad, Telangana (required)
Ability to Relocate:
- Hyderabad, Telangana: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 9849517020
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