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Authorizer - Retail Asset Operations-diversity

2 months ago

Kolkata, India Abacus Consultants Full time

**10 - 15 years**:
**Any Graduate**:
**RAO**:
**14 ~ 15 LPA**:
**Job Responsibilities(JR) : 6 - 8 Areas**

**Actionable (4-6)**
- Processing activities for Retail Products-
Ensure to understand and follow HDFC Bank Loan procedure and regulatory requirements, control methodology.
-Ensure to process daily transactions timely and accurately.
-Brain storming for process efficiency, improve productivity.
-Strong control sense, when there’s deferring processing, process until the appropriate level of approval or proper documentation is obtained.
-Ensure that agreed control processes and procedure are implemented to identify and mitigate risks in his/her area of responsibility. Aim for Nil Operational Errors.

Process Excellence and EnhancementsIdentify and recommend measures to check unproductive volumes and cases of potential misuse of the banking systems
-Suggest gaps in processes, if any, and changes required to address such gaps.
-To take up projects at regional level.
- Punctuality, discipline, attendance & training, Complaint management-
To maintain punctuality, discipline and office decorum at all the time.
-Ensure attendance is marked on daily basis through proper channel.
-Impart training to the fellow team members and the Cross function unit to avoid rework and First time not Right (FTNR).
-Reducing Sales FTNR to less than 5%
-Ensure that all Processes followed at Branch Operations are as per Standard Operating Procedures laid down in the Operations Manual.
-Ensure password sharing policy adhered to.
- To ensure clean and hygienic environment in the Branch.

**Major Stakeholders**(intra team and cross functional stakeholders, who would need to be interacted with for discharging duties)- Customers-
- Branch Banking Team-
- Operations-
- Product and Business-
- CPU Operations

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