Reverse Logistics Executive

4 weeks ago


Andheri Mumbai Maharashtra, India Flo Sleep Solutions Full time

**Key Responsibilities**:

- **Return Management**: Coordinate and manage the return process, including authorization, transportation, receipt, and inspection of returned products.
- **Quality Inspection**: Inspect returned products to determine their condition and decide on appropriate actions (e.g., refurbishment, resale, recycling).
- **Inventory Control**: Maintain accurate records of returned items and update inventory systems accordingly.
- **Customer Communication**: Handle customer inquiries regarding returns, providing clear instructions and updates on the status of their returns.
- **Process Improvement**: Identify areas for process improvement in reverse logistics operations and implement solutions to enhance efficiency and reduce costs.
- **Vendor Coordination**: Work with third-party logistics providers and other vendors to ensure timely and efficient handling of returned products.
- **Reporting**: Generate reports on return rates, reasons for returns, and other relevant metrics to provide insights to management.
- **Compliance**: Ensure all return and disposal processes comply with company policies and regulatory requirements.

**Qualifications**:

- Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field.
- Proven experience in logistics, supply chain management, or a similar role, with a focus on reverse logistics preferred.
- Strong organizational and time management skills.
- Excellent communication and customer service skills.
- Proficiency in using inventory management systems and other logistics software.
- Ability to analyze data and generate meaningful reports.
- Detail-oriented with a proactive approach to problem-solving.
- Ability to work effectively in a team and collaborate with various stakeholders.

Pay: ₹30,000.00 - ₹45,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Experience**:

- Logistics: 3 years (preferred)
- total work: 3 years (preferred)

Work Location: In person

Application Deadline: 10/06/2024


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