Client Relationship Executive
4 weeks ago
**Key Responsibilities**:
- Build and maintain strong relationships with clients by providing excellent customer
- Respond promptly and effectively to client queries and concerns, ensuring their
satisfaction.
- Manage client accounts, including order processing, tracking, and resolving issues.
- Collaborate with other departments, including Sales, Operations, and Marketing, to
ensure a seamless client experience.
- Maintain accurate records of client interactions, transactions, comments, and
complaints.
- Stay updated with company policies, products, and services to provide accurate and
up-to-date information to clients.
**Qualifications**:
- Bachelor's degree in any discipline.
- Fluent in English and one of the regional languages such as Tamil, Telugu, Hindi,
Kannada, or Malayalam.
- Good interpersonal skills and a positive attitude.
- Ability to handle client queries and concerns effectively.
- Familiarity with customer service software, databases, and tools.
- Strong time management skills and the ability to work in a fast-paced environment.
- Minimum of 1 year experience in a domestic contact center catering to the Indian
customer base.
**Job Types**: Full-time, Regular / Permanent, Fresher
**Salary**: Up to ₹282,000.00 per year
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Domestic voice process: 1 year (preferred)
**Language**:
- English (preferred)
- Tamil (preferred)
- Telugu (preferred)
- Malayalam (preferred)
- Kannada (preferred)
- Hindi (preferred)
**Speak with the employer**
+91 9176190990
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