Managerr service Transition

8 months ago

Pune Maharashtra, India Vodafone Full time

**What you’ll do**:
The IT Solution Design Specialist has a good understanding of established concepts and procedures in solution design and conducts technical analysis enabling the translation of the technical vision into a holistic solution design of future capabilities and features, including external dependencies, cross-domain integrations (APIs), and technical enablers/stories.
Typically reports to the IT Solution Design Manager.

**Who you are**:

- Job Description:
- Excellent Experience in developing/executing Service Design/IT Service Transition plans to transaction IT services/IT Project/Applications.
- Collaborate with project teams/stakeholders to ensure a smooth and efficient transition of IT services/IT solutions to support teams and establishing Service Operating Model.
- Proficient in setting up SLAs and support model for IT Operations teams.
- Hands on experience on cloud suppliers assessment/onboarding and managing IT Supplier Operations Management and reporting to stakeholders.
- Strong understanding of ITIL and IT Service Management best practices (certification would be add on)
- Excellent communication, stakeholder management, problem-solving & analytical skills
- Contribute to develop and implement IT Services management best practices
- Excellent IT Service Management and Project Management Exp.
- Familiar with IT Project Management methodologies, such as Agile and Scale Agile

**Not a perfect fit?**:
**What's in it for you**:
**Together we can**:

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