
Customer Care Executive
3 weeks ago
**Job Title: Customer Care Executive**
Industry type: FMCG
Location: Dankuni
**Salary**: 9,000 - 12,000 / per month
**Position Overview**:
The Customer Care Executive will play a pivotal role in maintaining positive relationships with our clients by addressing their inquiries, resolving issues, and providing outstanding support. This position requires excellent communication skills in Hindi and Bengali, a customer-centric approach, and the ability to thrive in a fast-paced environment.
**Key Responsibilities**:
- Respond promptly and courteously to customer inquiries via phone.
- Identify customer needs and provide appropriate solutions or alternatives within established guidelines.
- Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution.
- Maintain accurate records of customer interactions, transactions, comments, and complaints.
- Collaborate with internal teams to escalate and resolve complex issues in a timely manner.
- Assist with customer account management, including processing orders, updating information, and managing subscriptions.
- Stay up-to-date with product knowledge, company policies, and industry trends to provide accurate information to customers.
- Participate in training sessions and meetings to enhance knowledge and skills.
- Contribute to the development of customer service procedures and best practices.
**Qualifications**:
- Any Graduate male or female.
- Proven experience in customer service or a similar role.
- Excellent communication in Hindi and Bengali.
- Ability to remain calm and professional under pressure.
- Strong problem-solving skills and attention to detail.
- Proficiency in using customer service software, CRM systems, and Microsoft Office Suite.
- Ability to multitask and prioritize workload effectively.
- Flexibility to work in shifts, including evenings and weekends, if required.
- A passion for delivering outstanding customer experiences.
**Salary**: ₹10,000.00 - ₹12,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Provident Fund
Schedule:
- Day shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 9230987406
-
Customer Care Executive
2 weeks ago
Kolkata, West Bengal, India Kutchina Homemakers Pvt Ltd Full timeWe are hiring for the post of Customer Care Executive for our own Customer Care 9147105962 Pay: ₹11,000.00 - ₹14,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus - Yearly bonus **Language**: - English (required)
-
Customer Care Executive
3 weeks ago
Kolkata, West Bengal, India Calltawk Solution LLC- FZ Full time**Job Title**: Customer Care Executive **Company**: Calltawk Solution LLC **Location**: Kolkata (Work from Home) **About Us**: Calltawk Solution LLC is a leading customer service provider committed to delivering exceptional support experiences. We are looking for talented individuals to join our dynamic team as **Customer Care...
-
Customer Care Executive
5 days ago
Kestopur, Kolkata, West Bengal, India Bharti Enterprise Full timecustomer care executive's responsibilities include managing customer queries, resolving issues, and building customer relationships. They may also process orders, payments, and requests. Customer care executive responsibilities - **Resolve issues**: Troubleshoot product or service issues, and resolve customer complaints - **Process orders**: Process orders,...
-
Customer Care Executive
3 weeks ago
Kolkata, West Bengal, India Adyan Consultants PVT LTD. Full timeCustomer care executives are **responsible for helping companies build and maintain relationships with their clients and customers**. Relationship-building skills allow them to better connect with others, communicate effectively and ensure that customers' needs are met. **Salary**: ₹10,000.00 - ₹15,000.00 per month **Benefits**: - Provident...
-
Customer Care Executive
4 weeks ago
Kolkata, West Bengal, India Teleperformance Full timeCustomer Care Executive Hiring for **TELEPERFORMANCE KOLKATA **Location Salary : 15k-30k CTC available depends on the process Shift : Rotational, Night **Job Types**: Full-time, Fresher Pay: ₹20,000.00 - ₹30,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Night shift - Rotational shift Supplemental pay types: -...
-
Customer Care Executive
3 weeks ago
Kolkata, West Bengal, India Talents Villa Recruitment Services Full timewe are looking for customer care executive to handle customer queries & doubts *Manage large amount of incoming phone calls* *Identify and assess customers needs to achieve satisfaction* *Handle customer complaints, provide appropriate solution and alternatives within the given time * *Provide accurate, valid and complete information by using the right...
-
Customer Care Executive
3 weeks ago
Kolkata, West Bengal, India Hirecentrix Services LLP Full timeWe are hiring Customer Care Executive for Bangalore, Karnataka. Qualification - Intermediate/12th pass & above Language - fluent in English and Hindi Working Days - 6 days of working 1 rotational week-off Salary - 12000-15000 (Freshers) 14000-20000 (experience) **Immediate Joiners** Contact number - 9337949924 **Job Types**: Full-time, Permanent Pay:...
-
Customer Care Executive
3 weeks ago
Kolkata, West Bengal, India Dhal Information System Pvt Ltd Full timeA Customer Care Executive is responsible for providing excellent customer service by addressing customer inquiries, resolving complaints, and ensuring a high level of customer satisfaction. **Key Responsibilities** - Maintain detailed records of customer interactions and transactions. - Collect and analyze customer feedback to improve services and...
-
Customer Care Executive
2 weeks ago
Kolkata, West Bengal, India Sagar Solutions Full timeGoodevening everyone, *Work from office.* Customer Care Executive (Myntra voice,Myntra chat, Flipkart voice) -English communication is highly recommended. -Graduate is recommended with minimum of 1 year experience. -Must be flexible in rotational shift 24*7. -salary ctc - 15k to 18.6k. Inhand - 11.6k to 14.5k. -cab drop facility is there among certain...
-
Customer Care Executive
4 weeks ago
Kolkata, West Bengal, India TAD International Business Services Pvt. Ltd. Full timeJob title: Customer Care Executive Location: Sector 5 Duration: 0 hours Academic Criteria: - Above 50 percent marks in Class X and XII - No backlogs are allowed Eligibility: 12 Pass out /Graduation/Post-Graduation Salary Package:11-13K In-hand per month. It will vary based on students' capabilities and skill level. The selection process will consist...
-
Customer Care Executive
2 weeks ago
Kolkata, West Bengal, India subhadrajobs consultancy Full timeHi We are having opening for the Customer Care Executive For the BPO' We are having opening for the Voice and chat process It's a Inbound or outbound process We are giving a free jobs It is Work From Office. Any 9 hours shift including one hours is break time. Need Fluent English and Hindi Thanks and Regards Sakshi 7058321698 **Job Types**:...
-
Customer Care Executive
4 days ago
Baguiati, Kolkata, West Bengal, India OSL HEALTHCARE & LIFESTYLE PVT LTD Full timeUrgently Hiring!!!! Job Title: Female Customer Care Executive Company: OSL HEALTH CARE & LIFESTYLE PVT. LTD Location: Kolkata, West Bengal **Salary**: Up to 20,000 **Job Description**: **Responsibilities**: Provide accurate information about products/services to customers. Resolve customer complaints and ensure follow-ups for satisfaction. Document...
-
Customer Care Executive
3 weeks ago
Kolkata, West Bengal, India Pro talk Solutions Pvt.Ltd. Full timeWe are hiring Customer Care Executives for MEZO language for Kolkata Location. No prior Experience Required. **Job Types**: Full-time, Permanent, Fresher Pay: ₹16,000.00 - ₹20,000.00 per month Schedule: - Day shift - Morning shift Work Location: In person **Speak with the employer** +91 9690564554
-
Female Customer Care Executive
4 weeks ago
Kolkata, West Bengal, India Reach Management Services Full timeExperience 2- 4 years in Customer Care Executive role in retail, aviation, hotels, service industry. Edu. Qualification Graduate Preferred having degree in hotel management, aviation etc Soft skills effective communication in Bengali, English. Bengali speaking is a must. Building strong relationship with the customers. Reports preparation, post sales...
-
Customer Care Executive
4 weeks ago
Kolkata, West Bengal, India SSBA Impex Group Full timeUrgently Requirement for Customer Care Executive ( Chat Process ) for our organisation. Language Know: - English is Must Process: - Chat Process - Need to Chat With The Clients **Salary**: 30,000 - 45000 ( Per Month ) + Incentives Provided - Free Accommodation + Food + Laptop + Phone Job location: - Kolkata ( West Bengal ) Job Role: Direct...
-
Customer Care Executive
4 weeks ago
Kolkata, West Bengal, India Subhadrajobs consultancy Full timeWe are Hiring for the Customer care Executive for the BPO, We are giving a free jobs. Qualification: Graduate Experience: Fresher/Experience Skill: Good Communication Skill both verbal n written in English and Hindi **Salary**: 24,000 CTC/ 30,000 C **Salary**: 24K Rupees something in hand salary with 19K as monthly CTC for the fresher Timings: 6...
-
Customer Care Executive
2 weeks ago
Kolkata, West Bengal, India Subhadrajobs consultancy Full timeWe are Hiring for the Customer care Executive for the BPO, We are giving a free jobs. Qualification: Graduate/Undergraduate Experience: Fresher/Experience Skill: Good Communication Skill both verbal n written in English and Hindi **Salary**: 14750 CTC/ 18000 C **Salary**: 11K Rupees something in hand salary with 14.5K as monthly CTC for the...
-
Customer Care Executive
3 weeks ago
Kolkata, West Bengal, India PREMIER CARWORLD PVT.LTD. Full time**Premier Carworld Pvt. Ltd. is urgently hiring “Customer Care Executive” For Agarpara Workshop** **(Fresher And Experienced Both Can Apply, Immediate Join)** - **\\Premier Carworld is one of the India's largest Maruti Suzuki dealership launched at the B.T. Road by Premier Group. This is the first of its kind in India and includes a huge Showroom, state...
-
Customer Care Executive
2 weeks ago
Kolkata, West Bengal, India PREMIER CARWORLD PVT.LTD. Full time**Premier Carworld Pvt. Ltd. is urgently hiring “Customer Care Executive” For Agarpara Workshop** **(Fresher And Experienced Both Can Apply, Immediate Join)** - **\\Premier Carworld is one of the India's largest Maruti Suzuki dealership launched at the B.T. Road by Premier Group. This is the first of its kind in India and includes a huge Showroom, state...
-
Customer Care Executive
3 weeks ago
Kolkata, West Bengal, India somriddhi digital Full timeWe at SOMRIDDHI DIGITAL are hiring for Customer Care Executive for Kolkata location. **Responsibilities** Inbound/Outbound Calls II Good Communication - Inform customers about the company's products/services and offers - Manage inbound/ outbound customer calls in a timely manner - Generate leads that develop into new customers - Identify customer's needs...