Customer Care Executive
2 months ago
We at SOMRIDDHI DIGITAL are hiring for Customer Care Executive for Kolkata location.
**Responsibilities**
Inbound/Outbound Calls II Good Communication
- Inform customers about the company's products/services and offers
- Manage inbound/ outbound customer calls in a timely manner
- Generate leads that develop into new customers
- Identify customer's needs and convince the customer to buy the product/service
- Gain comprehensive product/service knowledge and clarify information wherever required
**Qualifications**
Minimum 12th pass and good communication required in Hindi and Bengali.
**Job Types**: Full-time, Permanent
Pay: ₹8,000.00 - ₹12,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Provident Fund
- ESIC
Schedule:
- Fixed shift
Supplemental Pay:
- Commission pay
Ability to commute/relocate:
- Airport area Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass)
**Experience**:
- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
- Freshers can also apply.
**Language**:
- Hindi
- Bengali
- English.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹7,000.00 - ₹10,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Fixed shift
Supplemental Pay:
- Commission pay
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
- Bengali (preferred)
Work Location: In person
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