Customer Services Operation
3 months ago
We're Hiring **Customer Services -Operation** Executive for a leading artisanal cheesemaking company
**Position**: Customer Services -Operation
Location: Mulund / Bhandup
Gender: Only **Female**
**Role**:
We are looking for a Customer Services Operation to front our direct-to-consumer business. The role is ideal for someone who thrives in a fast-paced, growth-oriented, and fun working environment.
**Qualifications**:
- Graduation in Hospitality Management or Culinary Arts & Sciences
- Excellent communication skills
- Basic proficiency in MS Excel and other MS Office tools
**Duties and Responsibilities**:
- Coordinate with the production, dispatch, and delivery teams to ensure timely and accurate delivery of orders
- Ensure customers receive timely updates on their orders
- Build and maintain relationships with customers
- Resolve customer complaints quickly and efficiently
- Keep customers updated on the latest products and launched
- Communicate customer feedback and insights about products and services with thedigital and business development teams
- Submit weekly and monthly MIS reports
Pay: ₹18,000.00 - ₹22,000.00 per month
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Frontline: 1 year (required)
- Customer service: 1 year (required)
**Language**:
- English (required)
Work Location: In person
**Speak with the employer**
+91 9769106910
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