Guest Relations Executive

3 weeks ago


Chennai Tamil Nadu, India Dr Mohan's Diabetes Specialities Centre Full time

**Job description: Guest Relations**

To provide Quality patient service

Ensure guest satisfaction via outstanding service

To create and maintain good patient relationship

Co-ordination with other departments for OP & IP

Proper guidance to the patients and to ensure that Investigation area staff are available at all the time for assistance

Managing and handling patient issues and escalation to the reporting authority

Ensure that patients queries are answered politely whether made in person or on telephone

Provide information about amenities, area and venues and promote services

Arrangements are made promptly to help the disabilities

Quality parameters followed as per SOP's

Prepare daily IP rounds sheets & send to quality dept

Promoting Google rating & feed backs through DMDSC Websites to the Patients

Discipline and grooming etiquette

Interpersonal and communication skills

Learning and understanding the process

Reliability

Job Location: Gopalapuram, Chennai

Working Days: Monday to Saturday

Working Hours: 6.30 AM, 7 Am shift, 8 Am shift.

Pay: ₹15,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Life insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift

**Experience**:
Total work: 1 year (preferred)

*Speak with the employer* +91 9952065212

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Provident Fund

Schedule:

- Day shift
- Morning shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person



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