Receptionist
7 days ago
**Qualification**:
- Any undergraduate degree.
- 3+ years of experience in CRM
- Proficiency in English, Hindi and Telugu
- Knowledge of MS Office
- Strong interpersonal and communication skills to ensure customer satisfaction
**Description**:
- Build and maintain good relationship with the customer database
- To come up with creative ideas for gift hampers and goodies for any corporate events like press meets, expos, inaugural programs, and festivals such as Dussehra, Diwali, Pongal, Ugadhi etc.
- Resolve customer complaints quickly and efficiently. Escalate if necessary
- Keep customers updated on the organization’s latest products to increase sales
- Know the competition and strategize accordingly
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