People Ops Partner

6 months ago

Bengaluru Karnataka, India ThoughtSpot Full time

**About The Role**:
The People Operations Partner is part of a high-energy team transforming HR service delivery for the organization. You will play a vital role as we deliver exceptional customer service to employees and the People team with the objective of first touch resolution for People administration and data entry processing.

**What You'll Do**:

- New employee onboarding support - operating with a positive new employee experience as the first priority, this includes processing I-9 verification for all new hires according to USCIS laws and standards, as well as employee identity verifications in compliance with local and country regulations globally.
- Administration, processing and completion of people related surveys relating to onboarding and exits.
- Provide excellent customer service in response to employee and HRBP inquiries related to HR administration and employee data management.
- Provide navigation support and assistance with employee, manager and HRBP self-service tools.
- Provide education and guidance to HRBPs regarding enterprise policies and procedures.
- Process HRIS data entry following HR Shared Services standards (specifically Bamboo, Workday).
- Ensure adherence to service level agreements and service delivery standards.
- Provide recommendations or suggest methods to update, simplify, and enhance processes, procedures, and technologies.
- Audit data and processes for completeness and accuracy and provide education and guidance to HRBPs on data integrity and employee data management as needed.
- Responsible for complete and accurate employee files and documents.
- Assist in creating knowledge base articles, videos, and training solutions to common trends.
- Perform other duties and special projects as assigned.

**What You'll Bring**:

- Bachelor's degree or equivalent experience preferred.
- 1-2 years of HR experience in a corporate environment.
- Knowledge of local, state and federal compliance efforts, as well as ThoughtSpot's Standards of Business Conduct.
- Excellent verbal and written communication skills.
- Proficient in PC & Microsoft Office.
- Excellent data entry skills.
- Superior organisational and interpersonal skills.
- Customer focused, successfully managing customer expectations.
- Strong problem-solving skills.
- Ability to multi-task and prioritise in a fast-paced environment.
- Action and result oriented with an eye for process improvement.
- Superior verbal and written communication skills.
- Preferred working knowledge of HR systems such as Workday.
- Ability to handle sensitive and confidential information.

LI-FR1

**What makes ThoughtSpot a great place to work?**

**ThoughtSpot for All**

Building a diverse and inclusive team isn't just the right thing to do for our people, it's the right thing to do for our business. We know we can't solve complex data problems with a single perspective. It takes many voices, experiences, and areas of expertise to deliver the innovative solutions our customers need. At ThoughtSpot, we continually celebrate the diverse communities that individuals cultivate to empower every Spotter to bring their whole authentic self to work.

We're committed to being real and continuously learning when it comes to equality, equity, and creating space for underrepresented groups to thrive.

**About ThoughtSpot**

The world's most innovative companies use AI-Powered Analytics from ThoughtSpot to empower every person in their organization, from C-suite executive to frontline employee, with the ability to ask and answer data questions, create and interact with data-driven insights, and use these insights to make informed decisions and take action. ThoughtSpot is simple enough for any business person to use, yet built to handle even the largest, most complex data, wherever it may reside. That's why customers like T-Mobile, BT, Snowflake, HubSpot, Exxon, Daimler, Medtronic, Hulu, Nasdaq, OpenTable, Huel, and Nationwide Building Society have turned to ThoughtSpot to transform their data driven decision-making cultures.
- The information you give us is true and correct to the best of your knowledge and belief, and you have not knowingly omitted any related unfavorable information. Providing any inaccurate or misleading information may make you ineligible for employment.

**To all recruitment agencies**: ThoughtSpot does not accept agency resumes. Please do not forward resumes to our jobs alias, ThoughtSpot employees, or any other organization location. ThoughtSpot nor its employees are not responsible for any fees related to unsolicited resumes.

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