Customer Service Representative

5 months ago


Navi Mumbai Maharashtra, India Talent Corner HR Services Private Limited Full time

Location - Navi Mumbai

timing - 5 PM to 2 AM

JOB RESPONSIBILITIES:
1. Handling complete operation for USA imports (SEA & AIR).

3. Maintain daily records in the USA Import Sheet for day-to-day work.

4. Working with different carriers (Sea+Air) in different locations to get cargo or containers to be cleared.

5. Handling complete brokerage for customers who require this service from us.

6. Handling trucking with different trucking carriers (local + MNC) around the USA.

7. Getting follow-ups with truckers on rates for new trucking queries as per customer request.

8. Book the trucking schedule from their website for different customers with different locations.

9. Getting follow-up with truckers for trucking invoices after the delivery is done.

10. Maintain daily operation physically for all customers.

11. Working on different queries with providing them quotations as per their requirements.

13. Making quotations for trucking and brokerage queries.

14. Making arrival notices.

15. Making release orders.

16. Taking follow up with the customs broker for customs clearance of cargo by providing complete details of arriving cargo.(AMS info/carrier arrival notice/invoices and packing list/HBL copies/POA for new customer)

17. Providing a complete set of documents to the accounts department for making invoices.

18. Get that invoice checked with an authorized person and send it to customers.

19. Taking follow-up with customers for checks and OBL copies if we are only forwarders in that job.

20. Assisting new or old customers with a complete solution to operation issues.

Pay: ₹25,000.00 - ₹30,000.00 per month

Schedule:

- Night shift

Work Location: In person



  • Vashi, Navi Mumbai, Maharashtra, India Insight Customer Call Solutions Full time

    **Responsibilities**: - Respond to customer inquiries, concerns, and feedback - Resolve product/service issues efficiently and professionally - Provide product information, pricing, and availability - Process orders, returns, and exchanges - Escalate complex issues to senior teams - Maintain accurate customer records and feedback - Meet or exceed customer...


  • Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full time

    Resolves product or service problems by investigating the customer's complaint, determining the cause of the problem, selecting and explaining the best solution for the problem, expediting correction or adjustment, and following up to ensure resolution and customer satisfaction. **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per...


  • Navi Mumbai, Maharashtra, India ARME Consulting Full time

    **Position: Customer Service Representative** **Job type: Full time/ Part time** **Requirements**: - Education: HSC and above - Qualification: Fresher & Experienced - Rotational shift **Job Description: - ** This role involves resolving customer queries through various channels including order calls. As a customer support representative, you will be...


  • Navi Mumbai, Maharashtra, India Iqraplacement Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Iqraplacement. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers through various servicing channels, ensuring that their queries are...


  • Navi Mumbai, Maharashtra, India ASL Full time

    **Job title: Customer Service Representative** **US Process** **HSC/ Graduate can apply** **Salary - up to 30k in hand** **Immediate Joiners only** **Cab provided** Roles: Inbound Process Handling customer queries Retention and upselling Unlimited Incentives **Job Types**: Full-time, Permanent Pay: ₹18,000.00 - ₹34,000.00 per month Application...


  • Navi Mumbai, Maharashtra, India Grownow HR Full time

    Customer Service Representative Salary upto - 28000 in hand Freshers & Experienced both can apply Excellent Communication Skills Required **Job Types**: Full-time, Permanent, Fresher **Education**: - Higher Secondary(12th Pass) (preferred) Work Location: In person


  • Navi Mumbai, Maharashtra, India ASL Full time

    **Job Title: Customer Service representative** **5 days working** **Two week off** **US Shift (FIXED)** **Domain: Work from office** Inbound process No target based Salary : fresher: 15k in hand experience : up to 30k Incentives up to 5000 Cab facility provided **Job Types**: Full-time, Permanent Application Question(s): - Are you an Immediate...


  • Navi Mumbai, Maharashtra, India TrupointIt and Consulting Full time

    Job Title: Customer Service RepresentativeDescriptionAt TrupointIt and Consulting, we are seeking a skilled Customer Service Representative to join our team. The ideal candidate will have a proven track record of providing exceptional customer support, resolving complex issues, and meeting sales targets.Key Responsibilities:Account Management: Maintain and...


  • Navi Mumbai, India TELSTRA GLOBAL BUSINESS SERVICES Full time

    _**HIRING**_ - **for Customer Support Representative (Automobile Background)**_ **Job Title**:Customer Service Representative** **Location**: Navi Mumbai, Maharashtra **Responsibilities**: - Handle customer queries - Provide product and service knowledge to customers - Record details of complaints - Maintain positive customer...


  • Navi Mumbai, Maharashtra, India Enrolsy Full time

    Greetings! We are pleased to announce that we are hiring for a leading international call center. Location: Airoli Designation: Client Servicing Representative Qualification: HSC / Any Graduduate Only **FEMALE **can apply. Should have 1 year of experience in International Call Center. Job Profile: - Place outbound calls to customers to interact with...


  • Navi Mumbai, Maharashtra, India WNS Global Services Full time

    Job DescriptionWe are seeking a highly skilled and motivated Customer Service Representative to join our team at WNS Global Services. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Answer incoming calls and respond to customer queries in a timely...


  • Navi Mumbai, Maharashtra, India 2coms Full time

    Job Title: Customer Service RepresentativeJob Description: We are seeking a skilled Customer Service Representative to join our team at 2coms. As a Customer Service Representative, you will be responsible for reaching out to potential customers, introducing our products/services, and generating leads. This role requires good communication skills, a positive...


  • Navi Mumbai, Maharashtra, India WNS Global Services Full time

    Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team at WNS Global Services. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels.Key ResponsibilitiesAnswer incoming calls and respond to customer queries in a...


  • Navi Mumbai, Maharashtra, India Hexaware Technologies Full time

    **"Customer Service Representative" | "Collection Process" |"Retention Process"** **24/7 Shift** **5 Days Working | 2 Rotational off** **Qualification: Graduate\HSC** **Experience: 6 Months of BPO** **Good communication Skills** **17k in hand to 27k in hand** **[Pf + Esic + Attendance Allowance]** **Drop facilities** **International Voice | Customer...


  • Navi Mumbai, Maharashtra, India Impact InfoTech Full time

    Role : Customer Service Representative (Inbound) Experience : Min 1 year as a Customer Service Representative Location : Airoli Salary : up to 4 LPA Education : Graduation Notice : 30 days Skills: - Good verbal and written communications skills - Ability to read / listen and understand - Good interpersonal skills **Salary**: Up to ₹400,000.00 per...


  • Navi Mumbai, Maharashtra, India NOV Inc. Full time

    **Job Description**: - Contacts potential and existing customers to qualify leads and market products and services. - Emphasizes saleable features, quotes prices and credit terms. - Builds and maintains customer relationships. - Prepares reports of business transactions. - Enters new customer data and other sales data for current customers into computer...


  • Mumbai, Maharashtra, India Titan Jet Care Service Limited Full time

    Job OverviewWe are seeking a highly skilled and customer-focused Call Center Representative to join our team at Titan Jet Care Service Limited. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers through various communication channels.Key ResponsibilitiesManage a high volume of customer...


  • Navi Mumbai, Maharashtra, India Shop Away Full time

    **Title - Representative - Customer Service** **Location - Navi Mumbai** **5 days working** - **2 Week off** Shift - Day shift/ Night Shift **Education Qualification - HSC/ Graduate** Experience - **Fresher can apply** - minimum 6 months **Excellent English communication** Looking for an **immediate joiner.** **One-side transportation will be provided...


  • Navi Mumbai, Maharashtra, India 2coms Full time

    Job Title: Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at 2coms. As a key member of our Client Engagement team, you will be responsible for building strong relationships with our clients and providing exceptional customer service.Key Responsibilities:Conduct inbound and outbound calls to clients to...


  • Navi Mumbai, Maharashtra, India TrupointIt and Consulting Full time

    Customer Service Representative Job DescriptionWe are seeking a skilled Customer Service Representative to join our TrupointIt and Consulting team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences through proactive and responsive support.Key Responsibilities:Customer Interaction: Engage with...