Bpo Supervisor

Greetings for the day Job Role - Hiring for BPO Process BPO Call Center Minimum Requiremnts - 1. Graduation in any discipline. 2. Should have good communication skills, and should be able to speak, read, and write in English /Hindi. 3. Should be able to communicate confidently and politely with users. 4. Experience of at least one year in a call...

Roles and Responsibilities - Provides front-line supervision to an operational team of 35 or more employees - Supervised team typically responsible for manging US healthcare Payer claims adjudication process - Assigns work to direct reports. - Recommends and takes actions hiring, firing, promotion, and disciplinary recommendations. - Supervises team ensuring...

Supervises team ensuring highest quality of service is provided to clients. - Monitors performance of team and reports - results and issues to higher-level leadership. - Assists team with escalated client or account issues. - Manages the hiring, staffing and maintaining of a diverse and effective workforce. - Responsible for career development / planning,...

From 4 to 9 year(s) of experience- ₹ 4-5 Lacs P.A.- Noida**Roles and Responsibilities** Injection moulding machines operations and maintenance, moulds Repair, Ensure that daily schedules, quality & Production goals are met To optimize manufacturing process and to provide inputs to the team to reduce the manufacturing cost if possible. Should be able to...

• Ensures assigned calls are worked towards resolution• Follows the basic rules as provided on the SOP.• Develops foundational understanding of broader interdependencies across various processes.• Assists in resolution of outstanding issues from previous transactions.• Expedites calls to the supervisor when there is a delay...

• Ensures assigned calls are worked towards resolution • Follows the basic rules as provided on the SOP. • Develops foundational understanding of broader interdependencies across various processes. • Assists in resolution of outstanding issues from previous transactions. • Expedites calls to the supervisor when there is a delay...

Roles and Responsibilities Ensures assigned calls are worked towards resolution. Follows the basic rules as provided on the SOP. Develops foundational understanding of broader interdependencies across various processes. Assists in resolution of outstanding issues from previous transactions. Expedites calls to the supervisor when there is a delay...

Roles and ResponsibilitiesEnsures assigned calls are worked towards resolution. Follows the basic rules as provided on the SOP. Develops foundational understanding of broader interdependencies across various processes. Assists in resolution of outstanding issues from previous transactions. Expedites calls to the supervisor when there is a delay in closure of...

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Come make an impact on the communities we serve as we help advance...

• Ensures assigned calls are worked towards resolution• Follows the basic rules as provided on the SOP.• Develops foundational understanding of broader interdependencies across various processes.• Assists in resolution of outstanding issues from previous transactions.• Expedites calls to the supervisor when there is a delay...

Job Description Roles and ResponsibilitiesEnsures assigned calls are worked towards resolution.Follows the basic rules as provided on the SOP.Develops foundational understanding of broader interdependencies across various processes.Assists in resolution of outstanding issues from previous transactions.Expedites calls to the supervisor when there is a delay...

Job Description • Ensures assigned calls are worked towards resolution• Follows the basic rules as provided on the SOP.• Develops foundational understanding of broader interdependencies across various processes.• Assists in resolution of outstanding issues from previous transactions.• Expedites calls to the supervisor when there...

Job Description • Ensures assigned calls are worked towards resolution• Follows the basic rules as provided on the SOP.• Develops foundational understanding of broader interdependencies across various processes.• Assists in resolution of outstanding issues from previous transactions.• Expedites calls to the supervisor when there is...

Job Description Job Objective: Heads a team of WFM Supervisors and/or WFM Analysts to support Operations Essential Duties & Responsibilities: Responsible for Workforce Management & Service Delivery to Internal & External Customers Manages a WFM team for 3 to 5 clients. Effectively leads and mentor the team to support Ops. Directly manages WFM...

Job Description Position Title, Responsibility Level Quality Excellence Sr. Manager Function Quality Excellence Reports to  AVP – Quality Excellence Permanent/ Temporary Permanent Span of Control 15-20 QCAs / => 4 AMs or Lead AMs Location  All applicable EXL Service Delivery Centers ...

Job Description Position Title, Responsibility Level Quality Excellence Sr. Manager Function Quality Excellence Reports to  AVP – Quality Excellence Permanent/ Temporary Permanent Span of Control 15-20 QCAs / => 4 AMs or Lead AMs Location  All applicable EXL Service Delivery Centers Basic Function The QC Manager...