Telesales Representative
1 month ago
**Position - Tele sales**
**Job Location -** CBD Belapur, Navi Mumbai
**Responsibilities**
- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information
**Requirements and skills**
- Proven experience as telesales representative or other sales/customer service role
- Proven track record of successfully meeting sales quota preferably over the phone
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Ability to learn about products and services and describe/explain them to prospects
- Excellent knowledge of English
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints
**Weekly Off **- Sunday
**Job Timing -** 10 am To 6:30 pm
**Job Types**: Full-time, Regular / Permanent
**Salary**: From ₹10,000.00 per month
Schedule:
- Day shift
**Experience**:
- Shipping & Logistics: 1 year (preferred)
**Speak with the employer**
+91 8976702174
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