Customer Care Executive

2 weeks ago


Surat Gujarat, India Kaapro Management Solutions Full time

Opening: 2 Nos.- Job ID: 79474- Employment Type: Full Time- Reference:
- Work Experience: 1.0 Year(s) To 6.0 Year(s)- CTC Salary: 0.50 LPA TO 3.60 LPA- Function: Sales / BD- Industry: IT-Software/Software Services- Qualification: Any - Any Graduation- Location:

- Surat

Posted On: 19th Mar, 2024
**- Creating detailed customer care protocol to be followed by all customer care staff
- Analyzing customer data and communication to adjust customer care strategy
- Training customer care staff on customer service protocol
- Building relationships with customer care team members to maximize team productivity
- Monitoring customer and staff interactions using client relationship management software

**Key Skills**:

- Crm
- Customer Care
- Brand Communication

**Company Profile**:
Company is the flagship product of Fantasy Sports. Company is India’s Biggest Sports - platform with users playing Fantasy Cricket.

**Telephonic Interview Available**:

- Telephonic interview are scheduled for this job opening.



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