Front Desk Executive

2 months ago

Mumbai, India Backpacker Cowies Full time

We are looking for a long term, full time employee, who is interested in the tourism sector and is comfortable with flexible timing. We have"Cowies Guest House", which is a backpackers hostel with the aim of creating a safe place for tourists - both foreign and domestic to rest, meet travellers and explore the city of Mumbai from. As the hostel grows we need more staff to ensure that we are able to maintain the atmosphere and standards of the hostel.We would need a manager who along with the other staff members can take full responsibility of the hostel and help create an atmosphere that would aid interaction of guests to enrich their experience.

**Responsibilities **- Activities coordinator for the hostel - outdoors as well as within the hostel - Managing the online presence of the Hostel on various booking platforms - Managing Social media presence of the Hostel, as well as the website - Daily desk operations of the hostel - check in, check out and concierge - Managing accounts/finances of the hostel - Interacting with the guests to ensure comfort, safety and to optimize their time in the city

**Skills required **- Basic MS Office skills - Good communication skills (Strong command over English is absolutely necessary) - Excellent people management skills - Creative Writing Skills Skills that are an added benefit: - Photography - Photoshop - Willingness to go the extra mile

**Positives**:

- You will get to meet a lot of interesting people on the job from different countries and get to discover the city of Mumbai through their eyes. This wont be a regular desk job, most of it will involve games, explaining the Mumbai Charm, places to eat/drink. Since we still have quite new team, you will have a chance to make it your own and have a real impact on the business.

**Negatives** - Be prepared for random hours, because at time you may have to come in at 7:30-8 am and on other days you might have to stay till 11 pm, depending on how the shift schedule works out. Its new, so be prepared for some random tasks, like getting maps from the tourist office, or handling civil work etc.

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Flexible schedule
- Leave encashment

Schedule:

- Rotational shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Greater Mumbai, Mumbai - 400001, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 2 years (preferred)

**Language**:

- English (required)
- Hindi (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)

**Speak with the employer**

+91-XXXXXXXXXX

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