Secretary - Chief Customer Officer

2 weeks ago

Worli Mumbai Maharashtra, India Mahindra & Mahindra Ltd. Full time

**Date**:24 Jul 2023

**Location**: Mumbai - Worli

**Company**:Mahindra & Mahindra Limited

**Responsibilities & Key Deliverables**
- As the Secretary to the Chief Customer and Brand Officer, you will play a crucial role in providing administrative and organizational assistance, ensuring the smooth functioning of the office and effective communication with internal and external stakeholders. This position requires a high level of professionalism, confidentiality, and the ability to handle sensitive information.
1. Administrative Support:
- Manage the Chief Customer and Brand Officer's schedule, appointments, and travel arrangements.
- Prepare and edit documents, reports, and presentations as requested.
- Maintain organized filing systems and databases.
- 2. Meeting Coordination:
- Arrange and schedule meetings, conferences, and events, both internally and externally.
- Prepare meeting agendas, take minutes, and follow up on action items.
- Coordinate meeting logistics, including booking venues, arranging catering, and ensuring all necessary resources are available
- 3. Confidentiality and Information Management:
- Handle sensitive and confidential information with the utmost discretion and professionalism.
- Maintain a thorough understanding of the organization's policies and guidelines regarding data privacy.
- 4. Cross-functional Collaboration:
- Liaise with other departments and teams to facilitate effective communication and cooperation.
- Act as a point of contact between the Chief Customer and Brand Officer and other executives.
- 5. Special Projects:
- Participate in special projects related to customer engagement, brand initiatives, and organizational improvement.

**Experience**
- Experience: 8 to 10 years**Industry Preferred**

**Qualifications**
- Bachelor's degree or equivalent experience in business administration, marketing, or a related field.**General Requirements**
- Prioritization - Time Management - Strong interpersonal & communication skills - Collaborative - Problem Solving - Executive management - Meticulous attention to detail - Poised under pressure - Tech savvy and efficiency focused
Should have all the skills required for fulfilling the role of secretary including MS office, SAP etc

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