Customer Retention Executive
6 months ago
**Customer Service Executive**
**About the Company**:
**Founded in 2019, the Company is one of India’s largest digital health-tech platforms for haircare and hair loss. The mission is to use technology to scale healthcare solutions to 520M+ Indians that are suffering from hair loss with a holistic 360-degree solution, which includes clinically proven, doctor-backed medicines, access to doctors, personal hair coach, customised diet plans, and more**
**The Company sits at the forefront of the multi-billion-dollar haircare solutions category and has more than 2.5L+ customers, with a 93% success rate and 30% MoM growth over the past year.**
**Incumbent will be a professional who provides guidance, support, and education to individuals who are experiencing hair-related issues.**
**Overall, the role of a hair coach is to empower and educate individuals to take control of their hair health and address any hair-related concerns they may have.**
**Requirements:
- **
**1.Good communication skills**
**Education:
- **
**1.HSC/Graduate + Minimum 6 months of Experience.**
**Salary: 16K Gross including PF +Incentives.**
**Confirmation after 6 months followed by Salary increment to 18k Gross p.m and one time confirmation bonus of Rs.6k.**
**Salary**: ₹16,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Internet reimbursement
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Application Question(s):
- Are you comfortable with the Salary Budget mentioned in the Job Description ?
- Do you fall within the Age Criteria of 18 to 30 years applicable to this Job Role?
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- Customer service: 1 year (required)
**Language**:
- English and Hindi both (required)
Work Location: Remote
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