Executive Assistant, Gsc's

6 months ago

Bengaluru, India HSBC Full time

-Job description

**Business: DBS**

**Open positions: 1**

**Role Title**:Executive Assistant, GSC’s**

**Global Career Band: 6**

**Location **_(Country / City )_**: Bangalore**

**Recruiter Name**:Sowmya BASAVARAJU**

**Why join us?**

The Data and Architecture Office (DAO) was established to transform HSBC into a truly data-driven organisation by ensuring that every design decision has a built-in data consideration. As DAO we will provide leadership that enables data and analytics to be a key driver of our business strategy. Working closely in partnership with senior stakeholders and delivery teams all over the world to connect the business processes, data, products, services, and technology that underpin customer value and financial success.

The Executive Assistant will participate in business activities, supporting Senior Managers within DAO with BAU & non-BAU activities, cyclical work pieces and short-term initiatives. The role holder will exercise confidentiality, tact and diplomacy at all times in executing their responsibilities.

**What you’ll do**:
**Key responsibilities include some or all of the following**:

- Events Logistics: Coordination of logistics for key events including but not limited to organising and coordinating schedules, facility booking, speaker booking and event collateral preparation.
- Employee Compliance Monitoring: Provide support to Senior Managers to monitor employee compliance with applicable policy and procedures e.g. outside business activities, mandatory training, business continuity plan & objective tracking etc.
- Delegated Approvals: Exercise sound judgment with delegated approval authority for employee requests e.g. Service Now, holiday booking & timesheets.
- Project Management: Supporting on Adhoc projects based on demands from the Leadership team.

**Leadership & Teamwork**
- Stakeholder management: Serve as the primary point of contact and gatekeeper between senior management and internal and external stakeholders. Prepare correspondences, maintain records and reports, and facilitate internal communications such as information distribution and preparing presentations.
- Organisation & Prioritisation: Excellent organisation skills with the ability to anticipate the needs of senior management, think critically and proactively, prioritise items for attention and offer solutions to problems. Needs to be able to work independently in alignment with direction provided.
- Business Support Continuity & Continuous Improvement: Provide cover as appropriate for other Executive Assistants and knowledge share best practice to drive the continuous improvement and operational excellence for the team.
- Confidentiality & Professionalism: Operate with a high level of integrity with the ability to exercise discretion and confidentiality given the exposure to sensitive information.

**Functional Knowledge**
- Experience in supporting, communicating with and providing assistance to senior managers in a multinational organisation with proven ability to demonstrate integrity and judgment in handling sensitive matters.
- Strong interpersonal and communication (written and verbal) skills with a proven ability to communicate effectively and confidently at all levels across the Group.
- Ability to prioritise workload and respond to changing and varied demands. Recognise and act upon timely escalation of issues.
- Demonstrate professionalism at all times and be resilient when working under pressure.
- Strong Microsoft Office skills desirable.

**Role Attributes**
- Please make a selection from the drop-down available for each of the role attributes.
- Selections should reflect the typical features of the job during the year
- Selections should focus on the role rather than the individual
Requirements

**What you will need to succeed in the role**:
**Experience***
- Please select the level of technical knowledge i.e. the broad technical area such as Finance, HR, Sales that the role requires:

- Broad and comprehensive understanding of concepts and principles within one discipline

**Business / Commercial knowledge***
- Please select the level of business knowledge i.e. knowledge of HSBC as a business, alongside knowledge of the market in which HSBC operates and its competitors that the role requires:

- The role requires a sound understanding of a value unit / product / region / legal entity, alongside a good understanding of the industry and the challenges and changes in the sector.

**Leadership***
- Please select the relevant nature of the responsibility the role has for others:

- Choose an item.

**Problem Solving***
- Please provide details of the complexity of issues faced in the role:

- Covers a wide range of activities that require evaluative judgements based on the analysis of factual and qualitative information in complicated perhaps novel situations

**Innovation***
- To what extent does the role contribute to and manage change, e.g. suggest improvements to products/pr

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