Client Servicing

2 weeks ago


Remote, India Red Dash Media Full time

**About Red DashMedia**:
An Agency with a focus on Innovation, Strategy, Branding, Social Media & Digital Marketing. At Red Dash Media, we believe businesses need to significantly change the way they market.

**Role Description**

As a Client Servicing Representative, your primary responsibility is to serve as the main point of contact between the company and its clients. Your role is crucial in building and maintaining strong relationships, understanding client needs, and ensuring their satisfaction with the services provided. You'll work closely with various internal teams to coordinate the delivery of solutions, address client inquiries or concerns, and identify opportunities for growth and expansion.

**Responsibilities**:

- Should have excellent presentation, oral and written communication skills.
- Interact with clients and build relationships with them while ensuring their needs are being met.
- Managing accounts and projects independently.
- Understanding and communicating clients marketing/creative briefs to the creative team.
- Ensuring smooth execution and timely delivery of the client’s project.
- Plan, create & present roadmaps to the prospective client to win new accounts.
- Conducting monthly/ quarterly account reviews.
- Experience in handling development clients as well as corporate clients shall be desirable but not essential.
- Pitching innovative ideas to clients & actively getting involved in winning awards for the organization.
- Work with the team to plan and implement the best branding strategy for the client.

**Desired Qualification & Experience**:

- Bachelor's degree in Marketing, Communications, or a related field
- Good English communication is must
- Minimum experience of 3 years in Client Servicing role
- Strong understanding of Digital marketing principles, channels and technologies
- Experience in managing international clients
- Ability to collaborate with internal and external teams to meet deadline

**Job Type**: Full Time, WFH
Timings: 7 PM to 3 AM (US shift)
Working days: Mon to Fri

**Salary**: Up to ₹40,000.00 per month

Schedule:

- Night shift
- US shift

Work Location: Remote

**Speak with the employer**

+91 9818830884



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