Client Support Coordinator
2 months ago
We are looking for a motivated **Client Support Coordinator** to join our team. In this role, you will be responsible for onboarding users and agents, ensuring they have a seamless experience with our platform. You will act as a primary point of contact, helping clients navigate our services and addressing any queries they may have.
**Key Responsibilities**:
- Efficiently onboard new users and agents, guiding them through our processes.
- Communicate clearly and effectively with agents from various countries.
- Build strong relationships with clients, fostering a collaborative environment.
- Address and resolve client queries promptly to ensure satisfaction.
- Gather and report client feedback to enhance our services.
- Provide basic technical assistance and troubleshoot issues related to our platform.
- Stay updated on our products to deliver accurate information to clients.
- Collaborate with team members to ensure cohesive support.
**Work Hours**:
- 7 PM to 3 AM IST
**Qualifications**:
- Excellent communication skills in English (verbal and written).
- Freshers are encouraged to apply; no prior experience is required.
- Strong willingness to learn and adapt in a fast-paced environment.
- Basic tech-savviness; familiarity with CRM tools is a plus.
- Ability to engage effectively with clients from diverse backgrounds.
- Strong organizational skills and attention to detail.
**What We Offer**:
- Permanent work-from-home position with a flexible setup.
- Opportunities for professional growth and skill development.
- A supportive team environment with exposure to an international client base.
**Job Types**: Full-time, Permanent
Pay: ₹9,762.74 - ₹18,170.46 per month
**Benefits**:
- Paid sick time
- Paid time off
- Work from home
Schedule:
- Evening shift
- Fixed shift
- Monday to Friday
- Night shift
Application Question(s):
- This job role requires very good communication skills, Please do rate yourself on English out of 10
- What is your CCTC?(mandatory)
- What is your ECTC?(mandatory)
- How soon you can join with us, Once you get selected?(mandatory)
**Language**:
- English (required)
**Location**:
- Remote (required)
Shift availability:
- Night Shift (required)
- Overnight Shift (required)
Work Location: Remote
Expected Start Date: 01/11/2024
-
Client Coordinator
2 days ago
Remote, India Gambit Full timeA Client Coordinator is responsible for managing and nurturing relationships with clients, ensuring smooth communication and efficient project execution. They act as the main point of contact between clients and internal teams, coordinating meetings, project timelines, and deliverables. They address client concerns, resolve issues promptly, and assist in...
-
Service Delivery Coordinator
6 months ago
Remote, India Sybex Support Services Full timeKey responsibilities of a service delivery coordinator may include: - Coordinating service delivery schedules and ensuring that services are delivered on time and within budget. - Monitoring service performance and collecting feedback from clients to identify areas for improvement. - Collaborating with internal teams to ensure that all resources and support...
-
Service Delivery Coordinator
6 months ago
Remote, India Sybex Support Services LLC Full timeA Service Delivery Coordinator is responsible for overseeing the delivery of services to clients and ensuring that services are delivered efficiently and effectively. They work with various teams within an organization to coordinate service delivery efforts, monitor progress, and address any issues that may arise. Some of the key responsibilities of a...
-
Backend Coordinator/client Support
6 months ago
Remote, India Netcastservice.com Full timeClient Coordination, Mailing, generating links through server. Should have own laptop, broadband wifi connection, and proper power supply. Should be ready to join immediately. Fresher with good ORAL & Written communication skills are welcome. **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Work from...
-
Client Coordinator
2 months ago
Remote, India CuringBusy Technology LLP Full time**Job Title**: Client Coordinator **Location**: Remote **Company**: CuringBusy **About CuringBusy**: **Job Summary**: **Key Responsibilities**: - **Client Calls & Conversion**: Engage with clients over calls, convert inquiries into paying customers, and identify their needs to propose suitable service solutions. - **Freelancing Platforms**: Navigate and...
-
Support Coordinator
6 months ago
Remote, India It's a People Business Full timeMy client is a dynamic and innovative UK based Zoho Partner committed to systematisation and business processes. They pride themselves on fostering a collaborative and forward-thinking work environment where employees are encouraged to contribute their ideas and take ownership of their projects. As they continue to grow, they are seeking a talented **Support...
-
Client Coordinator
6 months ago
Remote, India Praveen Reddy & Co Full timeJob description - Client co-ordinator (Finance & Taxation) We are looking for a young, talented, tech savvy individual with 1-5 years experience We are a firm of chartered accountant who cater to US based subsidiaries The firm looking for a talent who could co-ordinate the client work with the respected department head and communicate the status to the...
-
Project Support Coordinator
6 months ago
Remote, India Thermo Fisher Scientific Full timeCoordinates, oversees and completes functions on assigned trial activities detailed on the task matrix. - Performs department, Internal, Country and Investigator file reviews as assigned and documents findings in appropriate system. Follows up for resolution of findings and escalates whenever necessary. - Ensures allocated tasks are performed on time, within...
-
Project Support Coordinator
6 months ago
Remote, India Thermo Fisher Scientific Full timeAt Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through...
-
Project Support Coordinator
6 months ago
Remote, India Thermo Fisher Scientific Full timeAt Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through...
-
Client Coordinator
6 months ago
Remote, India Doodlezz India Full timeWe are looking for a **Client Coordinator - Remote** to help us build up our business activities.Experienced, Strategic, Decision Making, Leadership Qualities, ** Looking from Automobile background.** You must be a go getter and should be able to motivate the team Ability to keep clients engaged through creative contents on Social media and Digital...
-
Client Coordinator
1 week ago
Remote, India MyAdvice Full time**MyAdvice**: **Essential Duties**: - Manage the company’s primary phone line; answer and direct between 50-60 calls daily - Document each client interaction including the outcome - Maintain an excellent knowledge of the company’s directory for swift phone transfers - Assist the client onboarding team with scheduling appointments, following up on...
-
Project Support Coordinator Ii
6 months ago
Remote, India Thermo Fisher Scientific Full timeAt Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through...
-
Project Support Coordinator Ii
6 months ago
Remote, India Thermo Fisher Scientific Full timeAt Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through...
-
IT Client Support
4 weeks ago
Remote, India Aadhcode Solutions PVT Ltd Full time**Job Description: IT Client Support-Java + React JS + AWS (Night Shift)** **Role Overview**: The IT Client Support (Night Shift) role involves providing technical assistance and resolving IT-related issues for clients during night hours. The individual will ensure seamless system operations, maintain client satisfaction, and troubleshoot technical problems...
-
Client Support Executive
6 months ago
Remote, India Capital Street fx Full timeCSFX (broking) is an international broking and advisory services firm, that provides retail stock broking facilities. Capital Street Intermarkets Limited is a Global Business Company (GBC1) incorporated and regulated by the Financial Services Commission, Mauritius. Capital Street Intermarkets Limited is fully licensed and regulated by the FSC Mauritius as a...
-
Client Support Executive
6 months ago
Remote, India Capital Street fx Full timeCSFX (broking) is an international broking and advisory services firm, that provides retail stock broking facilities. Capital Street Intermarkets Limited is a Global Business Company (GBC1) incorporated and regulated by the Financial Services Commission, Mauritius. Capital Street Intermarkets Limited is fully licensed and regulated by the FSC Mauritius as a...
-
Client Servicing Intern
1 month ago
Remote, India MadInk Studio Full time**About Madink Studio**: Madink Studio is a creative agency dedicated to delivering innovative branding, design, and digital solutions. We work closely with our clients to help build and elevate their brand identities across various platforms. If you’re passionate about the creative process and want to gain hands-on experience in client servicing, we’d...
-
IT Client Support- Flutter
4 weeks ago
Remote, India Aadhcode Solutions PVT Ltd Full time**Job Description: IT Client Support - Flutter (Night Shift)** **Role Overview**: The IT Client Support (Night Shift) role involves providing technical assistance and resolving IT-related issues for clients during night hours. The individual will ensure seamless system operations, maintain client satisfaction, and troubleshoot technical problems in a timely...
-
Sales Coordinator
6 days ago
Remote, India Royal York Property Management Full time**Job Title**: Sales Coordinator **Location**: Remote, Jaipur, Rajasthan, India **Shift**: 9AM to 5PM Eastern Standard Time **Application Deadline**: December 17, 2024 **Company Overview**: Royal York Property Management is a leader in the property management industry, overseeing more than 22,000 properties valued at over $10.1 billion. We specialize in...