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Bpo Call Centre
1 week ago
We are hiring for Customer Service Representative (UK process)
Looking for someone who can join on immediate basis.
**Responsibilities**:
- Should possess excellent Voice English Communication skills.
- Ability to handle difficult or irate customers effectively.
- Ability to set expectations and deliver information in a positive and articulate way
- Professional and positive in interactions with others and is able to establish rapport quickly
- This role involves developing strong customer relationships and responsible to resolve queries of the customer via call within the assigned TAT/SLA
Qualifications:
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
- Minimum 6 months experience into international BPO
- HSC/GRAD
**Job Types**: Full-time, Fresher, Contractual / Temporary
Schedule:
- Rotational shift
Ability to commute/relocate:
- Mumbai Suburban, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Secondary(10th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
**Language**:
- English (preferred)
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