Front Office Executive

4 months ago

Chandni Chowk Delhi Delhi, India Khaansama consulting pvt.ltd Full time

**Job Title**: Front Office Executive

**Location**: Chandni chowk delhi

**Job Summary**: The Front Office Executive is responsible for ensuring a smooth and efficient front desk operation, providing excellent customer service to guests, and ensuring a pleasant experience during their stay at the hotel.

**Key Responsibilities**:

- Greet and welcome guests upon arrival.
- Manage the check-in and check-out process efficiently.
- Handle guest inquiries, requests, and complaints with professionalism and care.
- Coordinate with other departments to fulfill guest needs (e.g., housekeeping, room service).
- Maintain accurate guest records and billing information.
- Assist in managing room reservations and cancellations.
- Provide information about hotel facilities, services, and local attractions.
- Ensure the front desk is neat, organized, and stocked with necessary supplies.
- Assist in processing payments and managing the cash drawer.

**Qualifications**:

- High school diploma or equivalent; a degree in hospitality is a plus.
- Previous experience in a similar role is preferred.
- Proficiency in Microsoft Office Suite and hotel management software.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Willingness to work flexible hours, including weekends and holidays.

**Salary**: [22,000-25,000+incentives+sc]

**How to Apply**:
**Job Types**: Full-time, Permanent

**Benefits**:

- Food provided

Shift:

- Day shift
- Morning shift
- Night shift
- Rotational shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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