Telecaller

2 weeks ago


Orissa, India Franciscan Solutions Full time

Experience : 0-1

Vacancy : 3

**Tools**: Good convincing skills

job description

**Roles & Responsibilities**
- Contact potential or existing customers to inform them about a product or service using scripts.
- Answer questions about products or the company.
- Ask questions to understand customer requirements and close sales.
- Timely follow ups
- Enter and update customer information in the CRM.
- Take and process orders in an accurate manner
- Maintain sales pipeline with accuracy.
- Handle grievances to preserve the company’s reputation.
- Keep records of calls and sales and note useful information.
- Understand our ideal customers and how they relate to our products.
- Create and maintain positive client relationships to build business.

**Required Experience, Skills and Qualifications**
- Good communication skills
- Ability to understand customers need
- Good convincing skills
- Basic Telephone Etiquette
- Ability to work under pressure
- Minimum 0 - 1 year of experience in Sales/ Tele Marketing / Tele Callers
- Qualification: Graduate
- Languages: English is must
- Well versed with Ms Office

**Salary**: Rs.15,000 - 18,000

skills
- Good knowledge of MS office
- Ability to understand customers need
- Basic Telephone Etiquette


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