Front Office Executive

2 weeks ago

Hyderabad Telangana, India JLL Full time

JLL supports the Whole You, personally and professionally.

Front Office Executive
Integrated Facilities Management
- Leading Global Technology company
(India)

Here in Hyderabad, we manage multiple sites, hosting over 2000 people.

Our client’s mission "to organise the world's information and make it universally accessible and useful" has helped it become one of the few companies in the world worth more than one trillion US dollars.

The Asia Pacific region is an important part of our client’s success: occupying 65 offices across 13 countries. JLL helps our client achieve its ambitions by delivering the services and supporting the spaces that enable their business to thrive.

Kick start your career by working in a team managing some of the world's most inspiring office spaces. With nearly 10 million square feet of office space across Asia, there is plenty of room to grow

The JLL account team has developed a unique culture, drawing and adapting from JLL and our client’s way of working and thinking.

**What this job involves**:
Building great impressions and experience
You’ll be the face of both our client and JLL working within a diverse and inclusive team. You’ll have the ability to develop strong relationships and rapport with people from all backgrounds. Working onsite with our client you’ll create a welcoming and professional image within your role. As a visitors first point of contact, you’ll provide top-notch service to everyone visiting reception. You’ll demonstrate the highest levels of customer service, demonstrating efficiency when handling enquiries, you’ll be calm and collected, managing issues and complaints.

Keeping a well-oiled workplace
As part of the facilities management team, you’ll help ensure that our clients, vendors, visitors and guests enjoy a safe and positive experience. You’ll be well trained to follow escalation and incident reporting procedures to comply with all applicable guidelines and practices.

Your responsibilities will include booking meeting rooms; managing an inventory of supplies; maintaining accurate documentation and processing ad hoc requests. You’ll have the opportunity to assist the facilities management team from time to time in an exciting and fast paced environment. Support internal events and client meetings. Being POC for Googlers and cross-functional collaboration with Food, Security and other departments (Audio Video, NetOps,...)

You’ll be well trained to follow escalation and incident reporting procedures to comply with all applicable guidelines and practices.

**Sound like you? To apply, you need to be**:
Knowledgeable and experienced
You should have at least 12 months of relevant experience in a corporate environment reception role. Managing a high volume reception in an MNC environment would be an advantage in this role.

Passionate about customers
Is customer service second nature to you? Are you a team player who’s eager to learn with a flexible approach? To be outstanding in this role, you will be positive, energetic and able to creatively problem solve. You should also have superb communication skills so you can hit it off with the people you’ll be in contact with on a daily basis.

A positive and strong communicator
If you’re confident and customer oriented, you’ll be skilled in interacting with stakeholders across all levels. A great match for this job would be well presented and approachable with superb written and spoken English communication skills. This is required as our clients main spoken language in the office is English.

**What we can do for you**:
At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.
What you can expect from us

At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a be

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