Cib operations testing Associate I

2 months ago

Mumbai, India JPMorgan Chase Bank, N.A. Full time

**Test Lead**
**About JP Morgan**:JPMorgan Chase is a leading global financial services firm with assets of $1.1 trillion and operations in more than 50 countries. The firm is a leader in investment banking; financial services for consumers and businesses, financial transaction processing, asset and wealth management, and private equity. Under the JPMorgan, Chase and Bank One brands, the firm serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients.

**Digital Platform Services**

Cross Product Change Services (CPCS) is a team reporting into Operations Transformation Group and the Digital Platform Services (DPS) organization. Our team will be responsible for accelerating and driving key programs focused on digital capabilities for our Corporate and Investment Bank (CIB) line of businesses and clients, developing a more efficient and scalable infrastructure, enhancing our client experience and controls, and commercializing our firm's assets.

**Role description**:
As a Manager you will be responsible to read & understand business requirements, co-ordinate with partner site for test planning, active participation in UAT calls, test case writing and execution, test cases review and providing feedback. The individual would also require experience in people management and team handling.

**Key Responsibilities
- Manage people working within the team / department and strive to improve performance standards, to achieve and exceed business expectations.
- Manage resources and capacity across multiple projects simultaneously and ensure optimum utilization of resources with NIL impact to business operations
- Work with operations, product and technology groups to define, document and agree the test approach and strategy
- Write and manage test plan and test script documentation required to support testing activity
- Review of test plan & test scripts written by team and provide necessary feedback.
- Document and report all errors/faults and ensure resolution including re-testing as required.
- Provide regular status reporting to stakeholders.
- Analyse the impact of changes on the testing schedule.
- Upon completion of testing, support integration of enhancements to include training and updating standard operating procedures as necessary.
- Build strong working relationships with technology, product and operations to succeed in delivery.

**Required Skills**:
- Minimum 5 to 7 years of experience in UAT.
- Strong Leadership and People Management.
- Capacity and Resource Management.
- Strong analytical ability and influencing skills.
- Attention to detail to ensure accuracy and completeness.
- Strong oral & written communication, presentation and facilitation skills
- Ability to thrive in a rapidly evolving environment and be self motivating
- Proven ability to form strong relationships and partnerships
- Ability to build strong partnerships across the stakeholder groups at partner location and within Mumbai through a proactive, open and communicative approach.
- Highly effective time management skills - Ability to manage multiple tasks concurrently in an efficient and effective manner with mínimal supervision.
- Good problem solving & execution skills.
- Excellent prioritization, planning and time management
- Works well individually as well as with the team, shares information, supports colleagues and staff.

**Preferred Skills
- ISTQB Certification.
- Working knowledge of tools like Quality Center JIRA or defect management and test support tools & QTP will be an added advantage.
- Experience of test co-ordination in a user acceptance test environment
- Tableau & Alteryx

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

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