Customer Service Officer
6 months ago
Mumbai Thane
Banking Payroll
Customer Service Voice Process + Upselling
- Hiring for Assistant Manager [Deputy Manager]
- Need minimum 6 months to 2 years of BPO customer service experience.
- Key requirement
1) To Attend the inbound calls of customers in both Retail Liabilities & Credit Cards and process the
queries & requests to customer's satisfaction.
2) To identify and convert the opportunities for cross selling (banking product) on customer's call.
- Shift Timings : Rotational Males - 24*7, Females - 7 am to 8 pm (Any 9 hours)
- 6 Days working,1 rotational off for first 3 months then 5 days working, 2 RO
- Salary : Up to 35,000 CTC
- No transportation facility.
No western line
- Rounds of Interview : HR, TL, Team Manager round.
Pay: ₹18,000.00 - ₹32,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Education**:
- Bachelor's (required)
**Experience**:
- total work: 1 year (required)
**Language**:
- English (required)
Work Location: In person
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