Customer Care Executive

2 months ago


Begumpet Hyderabad Telangana, India Briltus services pvt ltd Full time

**Responsibilities**:

- Should also be familiar with semi-voice process, so that employee should out call the customer whenever required.
- Determines requirements by working with customers.
- Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
- Fulfills requests by clarifying desired information; completing transactions

Skills and Abilities
- Versant 65 or Svar equivalent
- Ability to write, read and speak English and Hindi to suit business need
- Agent should be able to communicate in English, Hindi
- Decision Making, numerical ability & logical reasoning
- Customer Focus and Being Attentive
- Typing speed should be more than 36 per min; accuracy should be more than 95%.

Education Requirements
- Graduation is mandate

Experience Requirements

Pay: ₹150,000.00 - ₹300,000.00 per year

Schedule:

- Morning shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person


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