Career Coach

2 weeks ago

Mumbai, India UpGrad Full time

Smartworks, Mumbai, Maharashtra, India
- Department- Career Support & Preparation Services- Job posted on- Aug 20, 2023- Employment type- Full Time**About Us**

upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale. upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.
- upGrad was awarded the Best Tech for Education by IAMAI for 2018-19
- upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most sought-after startups in India
- upGrad was earlier selected as one of the top ten most innovative companies in India by FastCompany.
- We were also covered by the Financial Times along with other disruptors in Ed-Tech
- upGrad is the official education partner for Government of India - Startup India program
- Our program with IIIT B has been ranked #1 program in the country in the domain of Artificial Intelligence and Machine Learning

**Role Summary**

At upGrad we wish to create a Coaching cell for the learners comprising high potential Coaches. We are looking for empathetic Coaches who will coach the learners and help them become more aware about themselves and will support them unleash their full potential to not only achieve the best out of the course at upGrad but also in life.

**Objectives of this role**:

- To do regular coaching which will help in creating a platform/space where the

learners can come and authentically express to their coaches- To inculcate growth mindset in the learners
- To take full ownership of the learners’ learning curve and make them more

accountable for their professional and personal life- To build a positive coach
- learner relationship that will enhance learners’ personality

and make them better performers during their course and otherwise as well.- To be able to create real success stories from learners’ lives on how the learnings from

upGrad changed their lives with the help of powerful coaching support**Roles & Responsibilities**
- Coach learners using online platform/phone calls as per the schedule
- Manage coaching calendar with flexibility for requests
- Synthesize set programs, worksheets, and tools for effective learner sessions
- Continue to learn and grow
- Incorporate developmental suggestions and feedback received from management
- Maintain efficient learner notes in the prescribed template
- Be open to change and be flexible to work in roster shifts
- Commit to a regular self-coaching practice
- Should be competent to handle multiple learners and help them identify their key strengths
- Should be able to give bi-monthly presentation on the updates to the management

**Skills Required**:

- Should be able to reflect active listening skill
- Should be able to empathise with the learner and reflect non-judgemental approach
- Should be able to articulate/speak simple and clean language while speaking
- Should have good quality of voice (soothing) and should be able to do voice modulation
- Should be able to focus and possess good observation skill
- Always curious to know/learn more and have an interrogative mind
- Experience (Functional Competence)Should have minimum corporate experience of

2-3 years, having worked with teams/projects.- Minimum Qualification( Bachelors
- Any Field)
- Recruitment Experience in domains such as technology, Data Science. Machine

Learning, Product Management, Digital marketing, Management roles will be a bonus- Previous Career Coaching experience will be a big bonus

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