Customer Support Executive

2 months ago


Vadodara Gujarat, India Maxicus Kochartech Full time

Initiate outbound calls to customers with outstanding credit card bills - Achieve key collection, productivity and quality metrics to drive performance - Communicate effectively and professionally, maintaining a calm and composed demeanour. - Persuade customers to complete their due bill payments through suitable repayment options. - Explain the benefits of timely repayment and assist customers in selecting the most convenient payment method. - Handle objections and negotiate payment terms when necessary. - Resolve conflicts with a customer-centric approach, aiming for a positive resolution - Build rapport with customers to understand their financial situations and constraints. - Address customer queries and concerns with empathy, providing clear and accurate information.

**Salary**: ₹15,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Day shift
- Morning shift

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- Hindi (required)
- English (required)

Ability to Commute:

- Vadodara, Gujarat (required)

Ability to Relocate:

- Vadodara, Gujarat: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 9465142736



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