Customer Care Executive
3 months ago
Positive Attitude
- Good communication in English, Hindi,
- Two years of customer care experience
- **Providing Work Information**: Offering detailed information about our work, including features availability and pricing.
- **Troubleshooting Issues**: Identifying and resolving customer issues, such as delivery delays, and payment discrepancies, with empathy and professionalism.
- **Maintaining Records**: Keeping accurate records of customer interactions, transactions, and resolutions using our CRM system.
Pay: ₹12,000.00 - ₹20,000.00 per month
**Benefits**:
- Paid sick time
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- total work: 1 year (required)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (required)
- English (required)
Work Location: In person
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Flexible schedule
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Provident Fund
Schedule:
- Day shift
- Fixed shift
- Morning shift
- Weekend availability
- Weekend only
Supplemental Pay:
- Commission pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 2 years (required)
- total work: 3 years (required)
- Customer service: 3 years (required)
**Language**:
- Hindi (required)
- English (required)
Work Location: In person
**Speak with the employer**
+91 9302921773
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