Customer Service Executive
3 weeks ago
**Job Opportunity: Customer Service Executive**
**Company**: Eduno Tech India Pvt Ltd
**Location**: Jmd Galleria Mall, Badshahpur Sohna Rd Hwy, Sector 47, Sector 48, Gurugram, Haryana 122001
**Salary**: Starting from INR 15,000 per month
**Probation Period**: 4 months
**Position Overview**:
We are seeking a motivated and customer-focused individual to join our team as a Customer Service Executive. In this role, you will be responsible for delivering exceptional customer service to our clients, addressing their inquiries, and resolving issues promptly and efficiently.
**Key Responsibilities**:
- Resolving customer complaints and ensuring customer satisfaction.
- Collaborating with other team members to improve overall customer experience.
- Keeping accurate records of customer interactions and transactions.
**Requirements**:
- Excellent communication skills in English and Hindi (both written and verbal).
- Prior experience in customer service or a related field is preferred but not mandatory.
- Strong problem-solving abilities and attention to detail.
- Ability to work independently and as part of a team.
- Proficiency in using computers and familiarity with CRM systems.
- Flexibility to work in rotating shifts, including weekends and holidays.
**Benefits**:
- Competitive salary starting from INR 15,000 per month.
- Opportunity for career growth and skill development.
- Dynamic and supportive work environment.
**Salary**: From ₹15,000.00 per month
**Benefits**:
- Paid sick time
- Paid time off
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (required)
**Language**:
- English (preferred)
Work Location: Remote
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