Health Checkup Operator

3 months ago

Andheri Mumbai Maharashtra, India Healthchat Technology Private Limited Full time

**Job Overview**:
As a **Health Checkup Operator**, you will be responsible for the smooth execution of routine health checkups and diagnostic tests, ensuring accuracy in data collection and a positive customer experience. Your role will include operating diagnostic equipment, maintaining records, and supporting the medical team in conducting on-site health checkups. This role involves working both in office settings and in the field, especially during health camps and corporate wellness programs.

**Key Responsibilities**:1. Diagnostic Equipment Operation**:

- **Health Checkup Setup**:

- Set up health checkup stations at clinics, corporate wellness camps, and other sites as per schedule.
- Ensure that all diagnostic equipment (such as blood pressure monitors, glucometers, weighing scales, and BMI machines) are properly calibrated and ready for use.
- Arrange and maintain cleanliness of workstations, adhering to all safety and health standards.
- **Equipment Operation**:

- Operate diagnostic devices during health checkups to conduct tests like blood pressure measurement, blood glucose testing, weight and height recording, and BMI calculation.
- Handle sensitive equipment with care and report any malfunctions or technical issues immediately to the supervisor.
- Ensure correct and safe handling of patient information and health data.

**2. Health Data Collection & Accuracy**:

- **Data Recording**:

- Collect accurate health metrics from participants and ensure that all recorded data (such as blood pressure readings, glucose levels, height, weight, BMI) is input correctly into the system or manual logs.
- Ensure data accuracy, performing cross-verification when required, and rectify any discrepancies immediately.
- **Data Management**:

- Transfer collected health data into digital platforms or databases, maintaining confidentiality in line with privacy laws and company policies.
- Assist in generating individual reports for participants and summary reports for clients or management based on the health data collected.

**3. Participant Interaction and Support**:

- **Customer Engagement**:

- Greet participants during checkups and clearly explain the procedures for the tests being conducted, ensuring a comfortable experience.
- Address participant queries or concerns about the tests or their health results, escalating complex medical questions to healthcare professionals.
- **Guidance**:

- Assist participants with the testing process, ensuring their comfort during the procedures, especially with blood glucose testing and blood pressure monitoring.
- Inform participants of any pre-test requirements (like fasting) and post-test instructions, ensuring they fully understand the process and results.

**4. Administrative and Reporting Tasks**:

- **Documentation**:

- Maintain comprehensive records of daily operations, including the number of participants checked, test results, and any equipment issues.
- Submit daily, weekly, and monthly reports to the Health Checkup Supervisor or Operations Manager.
- Ensure that all reports are backed up and stored securely, following company guidelines and regulations regarding data privacy and medical records.
- **Compliance and Safety**:

- Follow standard operating procedures and regulatory compliance regarding health, safety, and hygiene protocols.
- Ensure that all medical waste and disposable materials are handled and disposed of as per safety standards.

**5. Coordination & Logistics**:

- **Health Checkup Camps**:

- Assist in setting up health checkup camps at different locations, ensuring all logístical aspects like transportation of equipment, electricity, and workspace setup are handled efficiently.
- Coordinate with vendors, technicians, and other team members to ensure the availability of necessary equipment and supplies for each health checkup.
- **Fieldwork & Mobility**:

- Travel within Mumbai and nearby locations to support on-site health checkups in offices, schools, residential complexes, and other facilities.

**Key Skills & Competencies**:

- **Technical Expertise**:

- Proficient in the use of diagnostic tools such as glucometers, sphygmomanometers (BP monitors), weighing machines, and other basic health screening devices.
- Understanding of healthcare standards and safety protocols related to diagnostics.
- **Attention to Detail**:

- Ability to maintain precise records and ensure accuracy in data collection and reporting.
- Vigilance in identifying potential errors and correcting them quickly.
- **Communication Skills**:

- Excellent verbal communication skills in English and Hindi/Marathi to interact effectively with participants and the medical team.
- Ability to explain health checkup processes clearly to participants and address basic queries.
- **Organizational & Time Management Skills**:

- Ability to handle multiple tasks simultaneously, especially during high-volume health checkup camps.
- Strong organizational skills to manage daily operat

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