Customer Success Expert

2 weeks ago


Dehradun Uttarakhand, India Sunfox Technologies private limited Full time

Identify customer needs and help customers use specific features
- Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
- Update our internal databases with information about technical issues and useful discussions with customers
- Monitor customer complaints on social media and reach out to provide assistance
- Share feature requests and effective workarounds with team members
- Inform customers about new features and functionalities
- Follow up with customers to ensure their technical issues are resolved
- Gather customer feedback and share with our Product, Sales and Marketing teams

**Requirements**:

- Excellent communication and writing and problem-solving skills
- Patience when handling tough cases

**Job Types**: Full-time, Internship

**Salary**: ₹12,000.00 - ₹20,000.00 per month

**Salary**: ₹250,000.00 - ₹300,000.00 per year

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Language**:

- English, Hindi (preferred)



  • uttarakhand, India Crobstacle Full time

    Are you a seasoned Performance Marketing Expert with a passion for crafting innovative digital strategies? Crobstacle, a leading digital marketing agency, is seeking a talented individual to join our team as a Performance Marketing Expert in Dehradun. If you have a proven track record in Digital Marketing Funnels, and Google Ads, and a knack for setting up...

  • Video Editor

    6 days ago


    Dehradun, Uttarakhand, India Rankmantra Full time

    To ensure success as a video editor, you should have expert knowledge of modern video editing techniques, be able to visualize directorial concepts and work according to a strict time schedule. Ultimately, a top-notch video editor can perfectly translate a director's idea into a beautifully crafted film or video piece, worthy of broadcasting. **Video Editor...


  • Dehradun, India Crobstacle Full time

    Are you a seasoned Performance Marketing Expert with a passion for crafting innovative digital strategies? Crobstacle, a leading digital marketing agency, is seeking a talented individual to join our team as a Performance Marketing Expert in Dehradun. If you have a proven track record in Digital Marketing Funnels, and Google Ads, and a knack for setting up...


  • dehradun, India Crobstacle Full time

    Are you a seasoned Performance Marketing Expert with a passion for crafting innovative digital strategies? Crobstacle, a leading digital marketing agency, is seeking a talented individual to join our team as a Performance Marketing Expert in Dehradun. If you have a proven track record in Digital Marketing Funnels, and Google Ads, and a knack for setting up...


  • Dehradun, India Crobstacle Full time

    Are you a seasoned Performance Marketing Expert with a passion for crafting innovative digital strategies? Crobstacle, a leading digital marketing agency, is seeking a talented individual to join our team as a Performance Marketing Expert in Dehradun. If you have a proven track record in Digital Marketing Funnels, and Google Ads, and a knack for setting up...


  • dehradun, India Crobstacle Full time

    Are you a seasoned Performance Marketing Expert with a passion for crafting innovative digital strategies? Crobstacle, a leading digital marketing agency, is seeking a talented individual to join our team as a Performance Marketing Expert in Dehradun. If you have a proven track record in Digital Marketing Funnels, and Google Ads, and a knack for setting up...


  • Dehradun, Uttarakhand, India FERRERO Full time

    . **Company Profile**: Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in 55 countries, with products sold in more than 170,...

  • Sales Consultant

    2 days ago


    Dehradun, India Mentor Water Experts® Full time

    Company Description Mentor Water Experts® is an innovative company specializing in sustainable energy solutions. With over 16 years of expertise, we are committed to building a sustainable future by recycling over 135+ million litres of wastewater, providing 50,000+ successful mentorships, and generating 2000+ Electricity Generating Units Per Day. We...

  • Sales Consultant

    3 days ago


    Dehradun, India Mentor Water Experts® Full time

    Company Description Mentor Water Experts® is an innovative company specializing in sustainable energy solutions. With over 16 years of expertise, we are committed to building a sustainable future by recycling over 135+ million litres of wastewater, providing 50,000+ successful mentorships, and generating 2000+ Electricity Generating Units Per Day. We...

  • Desktop Support

    4 weeks ago


    Dehradun, Uttarakhand, India EIL Global Full time

    **Desk side Level 1 Role (Desktop Technician)** **Minimum 2 years experience is mandatory, and customer oriented attitude. This job is short term adhoc role and not of permanent nature.** 1. Nirma Canal Road, | Manjusar, Savli, | Vadodara - 391775, Gujarat | India 2.1 Maharani Shantadevi Marg, Dandiya Bazar Road | Akota, Vadodara | Vadodara - 390001 Main...


  • Dehradun, India LogicMonitor Full time

    What You'll Do: LM Envision, LogicMonitor's leading hybrid observability platform powered by AI, helps modern enterprises gain operational visibility into and predictability across their IT stacks, so they can continue to deliver extraordinary employee and customer experiences. LogicMonitor has a layered approach to intelligence, where AI and Machine...


  • dehradun, India Incode Full time

    REIMAGINE TRUST Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust. Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail,...

  • Sales Engineer

    3 days ago


    dehradun, India LogicMonitor Full time

    What You'll Do: LM Envision, LogicMonitor's leading hybrid observability platform powered by AI, helps modern enterprises gain operational visibility into and predictability across their IT stacks, so they can continue to deliver extraordinary employee and customer experiences. LogicMonitor has a layered approach to intelligence, where AI and...

  • Sales Engineer

    1 month ago


    Dehradun, India LogicMonitor Full time

    What You'll Do: LM Envision, LogicMonitor's leading hybrid observability platform powered by AI, helps modern enterprises gain operational visibility into and predictability across their IT stacks, so they can continue to deliver extraordinary employee and customer experiences. LogicMonitor has a layered approach to intelligence, where AI and Machine...


  • Dehradun, India Snaphunt Full time

    The OfferWork alongside & learn from best in class talentA role that offers a breadth of learning opportunitiesLeadership RoleThe JobYou will be responsible for : Achieve sales targets by developing and executing account plans that create demand for the company’s products and servicesDevelop and maintain strong relationships with customers, prospects, and...


  • Dehradun, India ACS Networks & Technologies Pvt. Ltd. Full time

    ACS Networks & Technologies Pvt Ltd is a distinguished global EdTech and E-learning platform meticulously crafted to enhance the accessibility of educational resources for individuals worldwide. Our core mission revolves around delivering unparalleled academic solutions to fulfill your diverse educational requirements. Whether you are a student, an educator,...


  • dehradun, India ACS Networks & Technologies Pvt. Ltd. Full time

    ACS Networks & Technologies Pvt Ltd is a distinguished global EdTech and E-learning platform meticulously crafted to enhance the accessibility of educational resources for individuals worldwide. Our core mission revolves around delivering unparalleled academic solutions to fulfill your diverse educational requirements. Whether you are a student, an educator,...


  • dehradun, India Snaphunt Full time

    The Offer Work alongside & learn from best in class talent A role that offers a breadth of learning opportunities Leadership Role The Job You will be responsible for : Achieve sales targets by developing and executing account plans that create demand for the company’s products and services Develop and maintain strong relationships with customers,...


  • dehradun, India IDFC FIRST Bank Full time

    Role/ Job Title: Sales Manager - Car Loans (Pre-Owned) Function/ Department :  Car Loans (Pre-Owned) Roles & Responsibilities: Acquisition of car loan customers in the identified segment Meet and exceed the defined targets of new customer acquisitions month on month by analysing transaction banking needs of the customer. Provide...


  • uttarakhand, India Rainbow Full time

    Job Title: Sales and Business Development ManagerSalary Package: No bar for the right candidateJob Description:We are seeking a dynamic Sales and Business Development Manager to join our innovative education product startup. In this role, you will be responsible for creating a robust network of clients and partners while efficiently closing the entire sales...