Customer Service Advisor

4 months ago


Nagar, India D2D Distributors Full time

Work Location : Phase 1 Mohali, Punjab in person

**Job Overview**:
**Responsibilities**:

- Maintain a consistent tone and voice across all communications that align with our brand's standards.
- Escalate complex issues to the relevant departments to ensure a quick and effective resolution.
- Monitor social media platforms to respond to customer interactions and engage in proactive customer support.
- Keep detailed records of customer interactions, transactions, comments, and complaints.
- Provide feedback on the efficiency of the customer service process and suggest improvements.
- Stay updated with new product launches and company policies to provide accurate information to customers.
- Collaborate with the marketing team to align on communication strategies and promotional activities.

**Qualifications**:

- Excellent writing and verbal communication skills.
- Proficiency in using social media platforms and CRM software.
- Ability to handle stressful situations and high volumes of customer inquiries professionally.
- High school diploma; further education or certification in customer service or communication is a plus.

**Skills**:

- Strong empathy and the ability to engage customers with courtesy and professionalism.
- Exceptional problem-solving skills with a solution-oriented focus.
- Time management skills with the ability to prioritize tasks.
- Detail-oriented with a knack for record-keeping.
- Ability to work independently and as part of a team.

**Job Types**: Full-time, Fresher

Pay: ₹10,729.19 - ₹20,668.36 per month

Schedule:

- Day shift
- Morning shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- English (required)

Work Location: In person



  • Viman Nagar, Pune, Maharashtra, India Narayana Enterprises Full time

    Job Descriptions (JD) Overview: - **Automotive Customer Advisor**: - **Role**: Guide customers through the vehicle purchasing process, providing expert advice on car features and financing options. - **Key Responsibilities**: - Greet and assist customers in selecting the right vehicle. - Offer detailed information on vehicle features and benefits. -...

  • Service Advisor

    4 weeks ago


    Pratap Nagar, Nagpur, Maharashtra, India Arun Automobiles Full time

    The Workshop Service Advisor is a critical role within the 2-wheeler dealership, responsible for ensuring the smooth operation of the service department. This role involves interacting with customers, understanding their service needs, providing estimates, coordinating with the workshop team, and ensuring timely delivery of serviced vehicles. The Service...

  • Service Advisor

    4 months ago


    Sahibzada Ajit Singh Nagar, Ludhiana, Punjab, India Globe Toyota Full time

    **Service Advisor Responsibilities**: - Greeting customers and directing them to available mechanics. - Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs. - Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers. -...

  • Customer Service

    4 months ago


    Nagar, India HEPL Full time

    Organizing the work at the contact center - Communicating goals and timelines, updates to the customer advisors - Make outbound calls to prospective customers - To contribute to the answer handbook of FAQs for resolving the customer queries - Responsible for developing the brand image of the company - To handle and monitor the affordability - To cross-sell...


  • Gandhi Nagar, Bhopal, Madhya Pradesh, India Hoopoe Infoedge Pvt Ltd Full time

    We are currently hiring for International Customer Service Advisor for Bhopal Location Location : Badwai, Gandhi Nagar, Bhopal, Madhya Pradesh Process : International Non-Voice Process Package : 13000 to 15000 + 2700 Performance Bonus **Perks and Benefits**: Cab facility available in night shifts till 25km only from evening 6:30pm to morning...

  • Service Advisor

    3 months ago


    Mp Nagar, Bhopal, Madhya Pradesh, India RB group of consultancy Full time

    Looking for service advisor/ work shop engineer in Automobile sector Qualifications - Graduate/ BE Mechanical/ ITI all treds Salary Experience - Fresher and experience both are eligible Good communication skills required **Salary**: ₹10,000.00 - ₹18,000.00 per month **Benefits**: - Internet reimbursement - Paid time off Schedule: - Day shift -...


  • JP Nagar, Bengaluru, Karnataka, India 3G HR SERVICES Full time

    **Greetings From 3G HR SERVICES!!!** We are hiring for **Customer Service Advisor** Position**:Customer Service Advisor** Note: I**nbound/Outbound (Blended) depending upon the client requirement.** **Roles and Responsibilities**: - 6 day working (Rotational week-off) - Responsible for upselling on Feedback calls and renewal-related services -...

  • Sales Advisor

    3 months ago


    Vaishali Nagar, Jaipur, Rajasthan, India Career Hollic Full time

    **Job title - Sales Advisor(Male & Female)** **Qulification - Graduate** **Experiance - 6 month in sales** **Good communication in English, Presentable** **Salary - Up to20** **Location - Vaishali nagar, Jaipur** **Job Summary -** As a Sales Advisor, your primary role is to assist customers in finding and purchasing products or services that meet...


  • Nehru Nagar, Coimbatore, Tamil Nadu, India Neelam Enterprise Full time

    **Job Time**: FULL TIME - **Location**: NEHRU NAGAR, AHMEDABAD - **Salary**: INR 15000/- CTC, 12800/- IN HAND - **Experience**: FRESHER / EXP BOTH CUSTOMER SUPPORT ADVISOR - PROCESS: - ECOMMERCE VOICE - QUALIFICATIONS: - HSC OR ANY GRADUATE - SKILL: - BASIC COMPUTING SKILLS - LANGUAGE: - BASIC ENGLISH - SHIFT: - ROTATIONAL FOR ALL ( LAST SHIFT WOULD BE...


  • Sahibzada Ajit Singh Nagar, Ludhiana, Punjab, India D2D Distributors Full time

    Work Location : Phase 1 Mohali, Punjab in person **Job Overview**: **Responsibilities**: - Maintain a consistent tone and voice across all communications that align with our brand's standards. - Escalate complex issues to the relevant departments to ensure a quick and effective resolution. - Monitor social media platforms to respond to customer...


  • Bhai Randhir Singh Nagar, Ludhiana, Punjab, India Grow up service Full time

    **Salary 25-30k** **Location Near keys hotel, ludhiana** **Timing 9:30 to 6:30** **non chargeable profile** **Must have experience customer relationship, Service sector sales, clients handling and sales** **Exp 3-5 years** **Grow up service** Pay: ₹25,000.00 - ₹30,000.00 per month Schedule: - Day shift Supplemental pay types: - Yearly...


  • Bhai Randhir Singh Nagar, Ludhiana, Punjab, India Grow up service Full time

    **Salary 25-30k** **Location Near keys hotel, ludhiana** **Timing 9:30 to 6:30** **non chargeable profile** **Must have experience customer relationship, Service sector sales, clients handling and sales** **Exp 3-5 years** **Grow up service** **Salary**: ₹25,000.00 - ₹30,000.00 per month Schedule: - Day shift Supplemental pay types: - Yearly...


  • Hanuman Nagar, Nagpur, Maharashtra, India Star Financial Services Full time

    **Customer Service Representative - Star Financial Services** **Star Financial Services** is seeking a passionate and customer-focused individual to join our growing Customer Service team. In this role, you will be the first point of contact for our valued clients, providing exceptional service and ensuring their financial needs are met with enthusiasm and...


  • Gautam Budh Nagar, India Vighnaharta Screening Pvt. Ltd. Full time

    Hiring for inbound campaign Customer service Minimum 1 year of experience in telesales and inbound process Salary 15k CTC to 18 CtC **Job Types**: Full-time, Part-time, Permanent, Fresher **Salary**: ₹12,143.20 - ₹17,552.14 per month Expected hours: 30 per week **Benefits**: - Health insurance - Paid sick time - Provident Fund Schedule: - Day...


  • Gandhi Nagar, Bhopal, Madhya Pradesh, India Snow Planners And Builders Full time

    **We are currently hiring for International Customer Service Advisor for Bhopal Location** Location : Badwai, Gandhi Nagar, Bhopal, Madhya Pradesh Process : International Non-Voice Process Package : 13000 to 15000 + 2700 Performance Bonus Perks and Benefits: - Cab facility available in night shifts till 25km only from evening 6:30pm to morning 7:30am. -...


  • Gautam Budh Nagar, India way2fame Full time

    Pay: ₹300,000.00 - ₹400,000.00 per year **Benefits**: - Provident Fund Schedule: - Rotational shift Supplemental pay types: - Performance bonus **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year (preferred) - Customer service: 1 year (preferred) **Language**: - English (preferred) - Hindi...

  • India Client Advisor

    3 months ago


    Sahibzada Ajit Singh Nagar, India Amplifon Full time

    India Client Advisor Client AdvisorMohali, Punjab, India Desired Start Date 07 - 2024 Client Advisor / Customer Service Officer (CSO) is an individual contributor who plays a very critical and important role in Business. All the necessary training and support will be provided to adhere to the below-mentioned roles and responsibilities. Job...

  • People Advisor

    4 months ago


    Farukh Nagar, India Maersk Full time

    People Advisor - FbM Purpose: The People Advisor plays a pivotal role in advancing the company's People Strategy through top-notch administrative support for the organization. The People Advisor’s responsibilities encompass the implementation of essential HR processes within their specific functional domain. Additionally, the People Advisor serves as an...


  • Gautam Budh Nagar, India Tech Mahindra Full time

    Tech Mahindra is hiring for International voice process - **Job responsibilities-** - Must be comfortable working in 24*7 hours shifts, 5 days working 2 days rotational week offs. - Salary range - 2.5lpa - 4lpa **Job Types**: Full-time, Regular / Permanent **Salary**: ₹300,000.00 - ₹400,000.00 per year **Benefits**: - Health insurance - Leave...

  • Sales Advisor

    3 months ago


    T Nagar, Chennai, Tamil Nadu, India Kreshya Private Limited Full time

    Position Overview: We are seeking a dynamic and customer-focused Sales Advisor to join our team. The Sales Advisor will be responsible for providing exceptional service to customers, driving sales, and representing our brand with enthusiasm and professionalism. Key Responsibilities: 1. Customer Engagement: Engage with customers in a friendly and...