Receptionist

3 weeks ago

Bhubaneshwar, India Shiv Shakti Group Full time

**Job Description: Receptionist**

**Position Overview**:
**Key Responsibilities**:
1. **Front Desk Management**: Greet visitors and guests in a courteous and welcoming manner. Direct visitors to the appropriate person or department. Manage the sign-in and sign-out process, ensuring security and confidentiality protocols are followed.

2. **Answering Calls**: Handle incoming phone calls in a professional and courteous manner. Direct calls to the relevant individuals and take messages when necessary. Provide accurate and helpful information to callers.

3. **Administrative Support**: Assist with various administrative tasks such as sorting mail, managing office supplies, and maintaining office equipment. Handle incoming and outgoing mail and packages.

4. **Scheduling and Appointments**: Coordinate schedules, meetings, and appointments for staff members. Ensure meeting rooms are appropriately reserved and prepared.

5. **Customer Service**: Respond to inquiries from clients, customers, and the general public, both in person and over the phone. Provide helpful and accurate information or direct them to the appropriate contact.

6. **Maintain Reception Area**: Ensure the reception area is tidy, presentable, and welcoming at all times. Keep track of visitors and notify employees of their arrival.

7. **Handling Documentation**: Assist with basic data entry tasks and maintain records, files, and databases as required. Maintain confidentiality of sensitive information.

8. **Assist Other Departments**: Support other departments with administrative tasks as needed, including HR, finance, or operations.

9. **Communication**: Disseminate information to employees and other stakeholders as required. Notify staff of any relevant announcements or updates.

10. **Health and Safety**: Follow security and safety protocols, including monitoring access and issuing visitor badges. Report any security or safety concerns to the appropriate personnel.

**Qualifications and Skills**:

- High school diploma or equivalent; additional qualifications in office administration or related fields are a plus.
- Proven experience as a Receptionist or in a similar role is advantageous.
- Proficient computer skills, including MS Office (Word, Excel, Outlook).
- Excellent verbal and written communication skills.
- Strong interpersonal and customer service abilities.
- Exceptional organizational and multitasking skills.
- Ability to work independently and handle tasks efficiently.
- Professional appearance and demeanor.
- Knowledge of basic office equipment, such as fax machines and printers.
- Familiarity with office management software and telephone systems is an advantage.
- Ability to remain calm under pressure and handle difficult situations with tact and diplomacy.

**Working Conditions**:
The Receptionist will typically work in an office environment, spending significant time at the front desk attending to visitors and phone calls. The role may involve prolonged periods of sitting, working on a computer, and handling administrative tasks. Occasional flexibility in working hours may be required to accommodate the needs of the organization.

**Note**:
The above job description is intended to describe the general nature and level of work being performed by the Receptionist. It is not an exhaustive list of all responsibilities, duties, and skills required for the position. Duties and responsibilities may change over time as per the needs of the organization.

**Job Types**: Full-time, Regular / Permanent

**Salary**: From ₹8,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Bhubaneshwar, Orissa: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Microsoft Office: 1 year (preferred)
- Front desk - Receptionist: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 9556800888
Expected Start Date: 01/08/2023

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