Customer Service

1 month ago


Sarkhej, India WHITE FORCE OUTSOURCING SERVICES PRIVATE LIMITED Full time

 CUSTOMER CARE ASSISTANT

JOB PROFILE:

- Interact with prospective customers through modes likes Voice, Chat,.
- Handle the queries of the customers.
- Customer support and maintaining cordial relation with prompt after sales service
- Coordinate with internal stakeholders to bring customer queries/complaints to

resolution.
- Maintain records and provide relevant reports as necessary.
- Complaint Management: The complete process from receiving to resolving.
- Confirm and achieve customer satisfaction.

EXPERIENCE & SKILL
- Similar experience of 1-3 years in Customer Care & Customer Handling.
- Good in verbal & written communication [English, Hindi, Gujarati].
- Influencing personality.
- Good convincing ability.

EDUCATION & OTHER QUALIFICATION:

- Any Stream Graduate
- Age: Not older than 30 Years
- Gender: Female, Male

SALARY : Up to 15 TO 18K CTC per month.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer support: 1 year (preferred)

**Location**:

- Sarkhej, Gujarat (preferred)

Work Location: In person



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