Customer Service
1 month ago
CUSTOMER CARE ASSISTANT
JOB PROFILE:
- Interact with prospective customers through modes likes Voice, Chat,.
- Handle the queries of the customers.
- Customer support and maintaining cordial relation with prompt after sales service
- Coordinate with internal stakeholders to bring customer queries/complaints to
resolution.
- Maintain records and provide relevant reports as necessary.
- Complaint Management: The complete process from receiving to resolving.
- Confirm and achieve customer satisfaction.
EXPERIENCE & SKILL
- Similar experience of 1-3 years in Customer Care & Customer Handling.
- Good in verbal & written communication [English, Hindi, Gujarati].
- Influencing personality.
- Good convincing ability.
EDUCATION & OTHER QUALIFICATION:
- Any Stream Graduate
- Age: Not older than 30 Years
- Gender: Female, Male
SALARY : Up to 15 TO 18K CTC per month.
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹18,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Morning shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer support: 1 year (preferred)
**Location**:
- Sarkhej, Gujarat (preferred)
Work Location: In person
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