Workplace Concierge

7 months ago


Pune, India Avalara Full time

Overview:
We are seeking a positive, warm, and energetic Workplace Concierge to join our team. As the Workplace Concierge in our Noida office, you will have the responsibility for making a great first impression on behalf of Avalara. In this role, you will report to the regional Manager, Workplace India and be part of the overall Workplace Team.

Avalara is a fast paced, dynamic environment where we welcome and value unique perspectives and insights, believing our winning culture sets us apart. You must be energetic, possess a positive can-do attitude, love working with people, extremely detail-oriented and not be afraid to jump in and roll-up your sleeves to get things done. We live by our Success Traits: Ownership, Simplicity, Passion, Urgency, Adaptability, Curiosity and Fun.

**Responsibilities**:

- Assist the Workplace department with daily activities including but not limited to printing desk nameplates, ordering office supplies, maintaining and updating files and documents, submitting service requests.
- Manage visitors by greeting, welcoming, and directing them appropriately and notifying company personnel of visitor arrival. Ensure a positive visitor experience.
- Process guest and visitor badge requests by following procedures, monitoring logbooks and confirming identification.
- Maintain lobby and reception area to promote a welcoming and professional environment.
- Field, direct and answer questions from employees.
- Sign for package/parcel deliveries as they arrive.
- Maintain office security by working closely with building security personnel and being prepared for emergencies.
- Support onsite events with catering, logistics, and set-up.
- Provide back-up support to the Workplace Team in the event of time off.

Qualifications:

- 2+ years office or reception experience.
- Proficient with Microsoft Office and Google Suite.
- Ability to successfully operate in a very fast paced, high tech environment and interact effectively with all levels of the organization.
- Must be able to maintain composure under pressure and manage unforeseen situations.
- Strong sense of urgency and efficiency in completing work.
- Demonstrated ability to build trust, relationship build and maintain confidentiality.
- Ability to take direction and wear many hats in a team environment with a warm, engaging and professional demeanor.
- Expeditious, timely, reliable, and courteous service to customer needs.
- Work timings would be Monday to Friday from 8am to 5pm

About Avalara:
**About Avalara**:
We’re building cloud-based tax compliance solutions to handle every transaction in the world. Imagine every transaction you make — every tank of gas, cup of coffee, or pair of sneakers, every movie ticket, meal kit, or streamed song, every sensor-to-sensor ping. Nearly every time you make a purchase, physical or digital, there’s an accompanying unique and nuanced tax compliance calculation. The logic behind calculating taxes — the rules, rates, and boundaries is a global, layered, three-dimensional mess of complexity, with compliance dictated by governments and applied by every business, every day.

Avalara works with businesses of all sizes, all over the world — from corner stores to gigantic global retailers — to calculate tax accurately and automatically, at speeds measured in milliseconds. That’s a massive technical challenge, in terms of scale, reliability, and complexity, and we do it better than anyone. That’s why we’re growing fast. Headquartered in Seattle, Avalara has offices across the U.S. and around the world, in Brazil, Canada, India, U.K, Belgium and across Europe.

**Equal Opportunities**:


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