Reservation Agent/customer Service

**RESERVATION AGENT DUTIES AND RESPONSIBILITIES**: - Processes reservations by mail, telephone, telex, cable, fax, or central reservation systems referral. - Processes reservations from the sales office, other hotel departments, and travel agents. - Knows the type of rooms available as well as their location and layout. - Knows the selling status, rates,...

**NRESERVATION AGENT DUTIES AND RESPONSIBILITIES**: - Processes reservations by mail, telephone, telex, cable, fax, or central reservation systems referral. - Processes reservations from the sales office, other hotel departments, and travel agents. - Knows the type of rooms available as well as their location and layout. - Knows the selling status, rates,...

Checking guests in and out. - Receiving and managing reservations made online and telephonically. - Verifying guests' payment methods during check-in. - Assigning rooms to guests and informing them of any specials offered. - Registers guests and manages the rooming chart. - Organizing transport services for guests at their request. - Providing guests with...

Checking guests in and out. - Receiving and managing reservations made online and telephonically. - Verifying guests' payment methods during check-in. - Assigning rooms to guests and informing them of any specials offered. - Registers guests and manages the rooming chart. - Organizing transport services for guests at their request. - Providing guests with...

Job Summary: The Food & Beverage Service Guest Service Agent (GSA) is responsible for providing exceptional service to guests in various food and beverage outlets within the establishment. They are tasked with ensuring guest satisfaction, maintaining high standards of quality and cleanliness, and promoting a positive dining experience. The GSA will also...

A Hotel Sales and Reservation Associate is a crucial member of the hospitality industry, responsible for handling sales inquiries, processing reservations, and ensuring excellent customer service. Here's a breakdown of the job profile. **Job Description**: - Responding to inquiries from potential guests regarding room availability, rates, and amenities. -...

**Description**: - Assisting guests in choosing the perfect accommodations based on their preferences and needs. - Managing reservations, ensuring accuracy and efficiency in the booking process. - Collaborating with other departments to coordinate special requests and ensure guest satisfaction. - Providing information about resort amenities, packages, and...

**Responsibilities**: - Handle incoming reservation calls, providing excellent customer service and accurately processing bookings. - Coordinate with the operations team to ensure seamless execution of guest requests and services. - Manage incoming messages and inquiries from social media platforms, responding promptly and professionally. - Conduct guest...

Mazus Hotels and Resorts, a renowned name in the hospitality industry, is actively seeking a dynamic and skilled Female Reservation Executive to join our dedicated team. As a Reservation Executive, you will play a pivotal role in ensuring seamless and personalized guest experiences. Your responsibilities will include managing reservations, providing...

**Requirements** - Good Communicator, must be polite and personable over the phone. - 1+ years of progressive experience in travel industry revenue management, travel industry distribution/channel management, and/or hospitality operations. - High proficiency in spoken and written English and Malayalam. - Familiarity with Hotel Reservations software and/or...

They typically work at a front desk of an office or company in a customer-facing position. They assist customers over the phone and in person, answering their questions and organizing their travel or reservation plans **Salary**: ₹15,000.00 - ₹18,000.00 per month **Benefits**: - Food provided Schedule: - Day shift Ability to commute/relocate: -...

**2 vacancies - 1 Wayanad, 1 Calicut** **Requirements**: - Good Communicator, must be polite and personable over the phone. - 1+ years of progressive experience in travel industry revenue management, travel industry distribution/channel management, and/or hospitality operations. - High proficiency in spoken and written English and Malayalam. - Familiarity...

**2 vacancies - 1 Wayanad, 1 Calicut** **Requirements**: - Good Communicator, must be polite and personable over the phone. - 1+ years of progressive experience in travel industry revenue management, travel industry distribution/channel management, and/or hospitality operations. - High proficiency in spoken and written English and Malayalam. - Familiarity...

**GUEST SERVICE ASSOCIATE DUTIES AND RESPONSIBILITIES**: - Register guests and assign rooms. Accommodates special requests whenever possible. - Assists in pre-registration and blocking of rooms for reservations. - Thoroughly understand and adhere to proper credit, check-cashing, and cash-handling policies and procedures. - Understands room status and room...

**GUEST SERVICE ASSOCIATE DUTIES AND RESPONSIBILITIES**: - Register guests and assign rooms. Accommodates special requests whenever possible. - Assists in pre-registration and blocking of rooms for reservations. - Thoroughly understand and adhere to proper credit, check-cashing, and cash-handling policies and procedures. - Understands room status and room...

**Requirements** - **good knowledge with social media platforms**: - Good Communicator, must be polite and personable over the phone. - 1+ years of progressive experience in travel industry revenue management, travel industry distribution/channel management, and/or hospitality operations. - High proficiency in spoken and written English and Malayalam. -...

**Requirements** - **good knowledge with social media platforms**: - Good Communicator, must be polite and personable over the phone. - 1+ years of progressive experience in travel industry revenue management, travel industry distribution/channel management, and/or hospitality operations. - High proficiency in spoken and written English and Malayalam. -...

**Job Summary**: The Hotel Front Office Supervisor oversees the daily operations of the front desk and ensures exceptional guest service. This role involves supervising front desk staff, managing guest check-ins and check-outs, resolving guest issues, and assisting with administrative tasks. The Front Office Supervisor plays a key role in maintaining high...

Checking guests in and out. - Receiving and managing reservations made online and telephonically. - Verifying guests' payment methods during check-in. - Assigning rooms to guests and informing them of any specials offered. - Registers guests and manages the rooming chart. - Organizing transport services for guests at their request. - Providing guests with...

Checking guests in and out. - Receiving and managing reservations made online and telephonically. - Verifying guests' payment methods during check-in. - Assigning rooms to guests and informing them of any specials offered. - Registers guests and manages the rooming chart. - Organizing transport services for guests at their request. - Providing guests with...