Customer Support

Responsibilities:Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new staff.Monitoring the work of individual representatives and of the...

CSA is required to take outbound calls related to seller requests, queries and complaints for giant e-commerce process. Pre - Requisites: 1. Must be an Indian Citizen and resident and should be 18-26 years of Age. 2. Must have excellent (Verbal) English communication skills and strong Hindi communication skills with no MTI. (Versant quality 3/4) 3. Should...

Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Maintaining a pleasant working environment for your team. **Salary**: ₹11,000.00 - ₹17,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: -...

**ROLE**: Customer Support **Responsibilities**: - Respond quickly and efficiently to customer inquiries. - Document customer interactions properly. - Be understanding and supportive of both new and experienced customers' needs. - Respond promptly and professionally to customer queries - Maintain customer confidentiality and data...

**CUSTOMER SUPPORT** **Salary - 3.2 LPA** **Qualification - 1-4 experience /2023 pass out Any Graduate** **Language - English & Hindi** **Location - HSR layout, Bangalore** **Interview Mode - Walk In Drive** **ROLES AND RESPONSIBILITIES**: - **Attend incoming customer calls and take appropriate action and ensure there are no escalations on the service...

**Executive-Customer Support** **Job function** Operations **Employment Type** Full Time **Experience level** 0-3 **Location** - Bangalore, India**Workplace Type** Onsite **Must have skills** - customer support experience- Ability to work under pressure- Good verbal and written Communication skills- empathetic- customer centric**Good to have...

**Company Overview** Info HR Solutions is a trusted HR partner, dedicated to providing tailored HR solutions to meet the unique workforce needs of our clients. With a team of experts, we strive to be the best in the industry and deliver exceptional services. **Job Overview** We are hiring a Customer Support Executive to join our team at Info HR Solutions....

**Company Overview** Info HR Solutions is a trusted HR partner, dedicated to providing tailored HR solutions to meet the unique workforce needs of our clients. With a team of experts, we strive to be the best in the industry and deliver exceptional services. **Job Overview** We are hiring a Customer Support Executive to join our team at Info HR Solutions....

**International Voice Process - Customer Support** Position: Customer Support Specialist Experience: Minimum 2 year of exp in International customer support Voice Process CTC: Upto 5.5 Lpa + allowances Work Schedule: 5 days a week, 2 days off(Rotational) Shifts: 24*7 (Rotational) Work From Office (WFO) Location: Bangalore Transportation: 2-way...

**Walk In interview**: **07-Feb-2024** **08-Feb-2024** **09-Feb-2024** **Responsibilities**: Issue Resolution: Troubleshoot and resolve customer concerns, providing accurate information and solutions while maintaining a positive customer experience. Product Knowledge: Develop a deep understanding of the product to offer comprehensive support and guidance...

**Job description** **Company Overview** Info HR Solutions is a trusted HR partner, dedicated to providing tailored HR solutions to meet the unique workforce needs of our clients. With a team of experts, we strive to be the best in the industry and deliver exceptional services. **Job Overview** We are hiring a Customer Support Executive to join our team...

Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...

We are hiring with our Client for BPO sector. **Position**:Customer Support(Chat Support) **Location**:Marathahalli, Bangalore **Qualification**: Any Graduate **Shift**:Day shift (6 day working)Rotational weak off **Salary**:18,000 to 25,000 **Typing Speed**: 30WPM 90 Accuracy **Salary**: ₹18,000.00 - ₹25,000.00 per month **Benefits**: -...

**Responsibilities**: - Provide accurate information regarding products, services, and company policies to customers. - Assist customers in troubleshooting technical issues and resolving problems effectively. - Collaborate with internal teams to escalate complex issues and ensure timely resolution. - Maintain detailed records of customer interactions and...

Provide information of Products / Services / Offers to customers. Handling inbound calls & outbound calls Understand customer need Solve customers’ query over the phone It is a Full Time Customer Support / TeleCaller **Salary**: ₹18,000.00 - ₹21,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: -...

Provide information of Products / Services / Offers to customers. Handling inbound calls & outbound calls Understand customer need Solve customers’ query over the phone It is a Full Time Customer Support / TeleCaller Pay: ₹18,000.00 - ₹21,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: -...

_**Key Responsibilities**:_ - _Assist customers with account-related inquiries, including account balances, transactions, and account maintenance procedures._ - _Provide guidance and support to customers regarding banking products, services, and procedures, ensuring clarity and understanding._ - _Process customer requests, such as account openings, account...

**Responsibilities**: - Provide accurate information regarding products, services, and company policies to customers. - Assist customers in troubleshooting technical issues and resolving problems effectively. - Collaborate with internal teams to escalate complex issues and ensure timely resolution. - Maintain detailed records of customer interactions and...

**Job Title: Telecaller(Marathi)** **Responsibilities**: - Attend Inbound or make outbound calls to potential customers from provided leads. - Introduce company products/services and explain their benefits to potential customers. - Engage with customers in a professional and friendly manner, addressing any questions or concerns they may have. - Keep...

**Education qualification**: - Any graduate with good analytical skills (BCA / BSC Computer science background preferred) - 1 to 3 years of experience **Desired skills**: - Self motivated with excellent communication skills in English, Hindi/Kannada/Tamil/Marathi/Telugu. - Ability to provide responses from simple to complex queries and deliver customer...