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Customer Service Executive in a Leading Fianncial
5 months ago
From 1 to 6 year(s) of experience
- ₹ 2,50,000 - 4,50,000 P.A.
- Mumbai**Roles and Responsibilities**
- Answering calls and explaining the product and services offered by the company.
- Contacting prospective customers using scripts.
- Asking questions to the customer and understanding their specifications.
- Resolving queries and issues related to the products and services and pitching the suitable product.
- Maintaining the database of the customers on a regular basis.
- Suggesting solutions based on customer’s needs and requirements
**Experience**:
- Minimum 1 year in Telesales.
**Job Requirements**:
- Graduation in any field.
- Work experience as a Tele caller,Telemarketer, or a similar role in the Sales Department.
- Excellent communication and interpersonal skills.
- Exceptional oral and written communication skills.
- Ability to work in a team or individually as and when required.
- Outstanding problem-solving skills.
- Exceptional attention to detail.
- Hard-working individual.
Key Skills- Customer ServiceTelesalesQuery Resolution- TATCallingCustomer SatisfactionCommunication SkillsSalesWritten CommunicationTelecallingField WorkCustomer RetentionInterpersonal SkillsResolution- Skills highlighted with ‘‘ are preferred keyskillsEducation
- UG:_Any Graduate
**Company Profile**:
Fortune Human Capital (P) Ltd
- Our client is a premium MNC having diversified business into capital market like Stock Broking, Merchant Banking / Investment Banking etc.- Company Info- Recruiter Name:_HR department
- Contact Company:_Fortune Human Capital (P) Ltd
- Telephone:_9971462332
- Reference Id:_Customer Service