Telecaller Sales Executive

5 months ago


Kochi Kerala, India Rony Michael, HR & Management Consultants, Kochi Full time

**Job Title: Telecaller (Female)**

**Company**: RM Education Academy School of Logistics

**Location**: Rameesha Building, Opp Nirmala Sishubhavan, 1st Floor, Near Malabar Plaza Hotel, Nr Town Railway Station, SRM Road, Kochi-682018.

**Salary**: Base salary of 5000 per month + incentives per head

We are seeking dedicated and enthusiastic female telecallers to join our team at RM Education Academy School of Logistics. As a telecaller, you will be responsible for communicating with potential students and their parents to provide information about our educational programs and services in the logistics sector. Your role will be pivotal in promoting our academy and assisting interested individuals in making informed decisions regarding their educational journey.

**Responsibilities**:

- Contact potential students and parents via telephone to discuss the educational programs offered by RM Education Academy School of Logistics.
- Provide detailed information about course curriculum, faculty, infrastructure, and any other relevant details.
- Answer inquiries regarding admission procedures, fees, and scholarship opportunities.
- Maintain accurate records of all interactions and update the CRM system accordingly.
- Follow up with prospective students to address any additional questions or concerns they may have.
- Meet or exceed monthly targets for lead generation and conversion.
- Stay updated on industry trends, competitor offerings, and changes in educational policies or regulations.
- Participate in training sessions to enhance product knowledge and communication skills.

**Requirements**:

- Previous experience in telecalling, telemarketing, or customer service roles is preferred.
- Excellent communication skills in English and [mention any other languages if necessary].
- Strong interpersonal skills with the ability to build rapport over the phone.
- A positive attitude and willingness to learn.
- Ability to work independently and as part of a team.
- A passion for education and helping individuals achieve their academic goals.
- High school diploma or equivalent qualification.

**Benefits**:

- Base salary of 5000 per month, with the potential to earn additional incentives based on performance.
- Training and professional development opportunities.
- A supportive work environment with opportunities for career advancement.
- Employee discounts on educational programs offered by RM Education Academy School of Logistics.

**Salary**: ₹5,000.00 - ₹20,020.43 per month

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Sales: 1 year (preferred)

Work Location: In person



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