Customer Service Executive
3 weeks ago
Are you passionate about providing exceptional customer service in a fast-paced environment?
Do you thrive in roles where you can interact with people from diverse backgrounds?
If so, we have an exciting opportunity for you to join our team as a Customer Service Executive/Billing Representative at Barsana Aahaar.
**Responsibilities**:
- Greet customers with a warm and friendly demeanor as they enter the restaurant.
- Provide outstanding customer service by addressing inquiries, resolving complaints, and ensuring customer satisfaction.
- Process customer orders accurately and efficiently using our POS system.
- Handle cash, credit card transactions, and provide customers with accurate change.
- Maintain cleanliness and organization of the cashier area and dining area.
- Collaborate with kitchen staff to ensure timely and accurate order preparation.
- Uphold food safety and hygiene standards at all times.
- Assist with inventory management and restocking of supplies as needed.
- Work collaboratively with team members to ensure smooth operations during peak hours.
**Requirements**:
- Previous experience in customer service, preferably in a restaurant or retail environment.
- Strong communication and interpersonal skills.
- Ability to work well under pressure and in a fast-paced environment.
- Attention to detail and accuracy in cash handling.
- Flexibility to work evenings, weekends, and holidays.
- Basic math skills and proficiency with POS systems.
- Knowledge of food safety regulations is a plus.
- High school diploma or equivalent.
**Benefits**:
- Competitive salary and opportunities for advancement.
- Comprehensive training program.
- Employee discounts on meals.
- Positive and supportive work environment.
- Opportunity to be part of a dynamic team in the food service industry.
If you are passionate about delivering excellent customer service and enjoy working in a team-oriented environment, we would love to hear from you
**Salary**: ₹10,000.00 - ₹15,000.00 per month
**Benefits**:
- Food provided
Schedule:
- Day shift
- Evening shift
- Morning shift
- Night shift
- Rotational shift
- Weekend availability
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
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