Customer Relationship Executive

7 months ago


Bhubaneshwar, India Compugraphs Softech Solutions Pvt Ltd. Full time

Resolving customer complaints quickly and efficiently
- Building and maintaining profitable relationships with key customers
- Overseeing the relationship with customers handled by team
- Understanding key customer individual needs and addressing these the same
- Meeting with managers in the organization for progressive planning
- Keeping customers updated on the latest products & updates
- Expanding the customer base by up-selling and cross-selling
- Responding to business queries and strong subsequent follow-ups
- Knowing your competition and strategizing accordingly
- Conducting regular business reviews programs
- Maintain a positive attitude towards customer satisfaction

**Key Skills**:

- Bachelor’s degree in administration or a related field
- Excellent interpersonal and communication skills
- Team player with leadership skills
- Superior product knowledge adaptability
- Adaptability to new changes

**Industry**: IT-Software / Software Services / IT-Related Products

**Functional Area**: Client Handling & Relationship Management

**Role**: Customer Relationship Executive

**Qualification**:B.B.A, B. COM, M.B.A/PGDM

**Job Location: Bhubaneswar**

**Salary**: From ₹150,000.00 per year

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- IT sales: 1 year (preferred)

**Language**:

- English (preferred)

Ability to Commute:

- Bhubaneshwar, Orissa (preferred)

Willingness to travel:

- 25% (preferred)

**Speak with the employer**
+91 7328822602



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