Customer Relationship Executive
3 weeks ago
Resolving customer complaints quickly and efficiently
- Building and maintaining profitable relationships with key customers
- Overseeing the relationship with customers handled by team
- Understanding key customer individual needs and addressing these the same
- Meeting with managers in the organization for progressive planning
- Keeping customers updated on the latest products & updates
- Expanding the customer base by up-selling and cross-selling
- Responding to business queries and strong subsequent follow-ups
- Knowing your competition and strategizing accordingly
- Conducting regular business reviews programs
- Maintain a positive attitude towards customer satisfaction
**Key Skills**:
- Bachelor’s degree in administration or a related field
- Excellent interpersonal and communication skills
- Team player with leadership skills
- Superior product knowledge adaptability
- Adaptability to new changes
**Industry**: IT-Software / Software Services / IT-Related Products
**Functional Area**: Client Handling & Relationship Management
**Role**: Customer Relationship Executive
**Qualification**:B.B.A, B. COM, M.B.A/PGDM
**Job Location: Bhubaneswar**
**Salary**: From ₹150,000.00 per year
Schedule:
- Day shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- IT sales: 1 year (preferred)
**Language**:
- English (preferred)
Ability to Commute:
- Bhubaneshwar, Orissa (preferred)
Willingness to travel:
- 25% (preferred)
**Speak with the employer**
+91 7328822602
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