Customer Service Voice and Non-voice Process

We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Voice Support As a Voice Support agent, you will be the first point of contact for our customers, providing exceptional customer service and assisting with inquiries related to mortgage products, services, and account management. This role requires strong...

Voice Process Executive Job Description Template The Voice Process Executive will be the primary point of contact for our customers, handling both inbound and outbound calls. The role entails providing efficient and effective customer service, resolving queries, addressing complaints, and ensuring a high level of customer satisfaction. This position...

Key Responsibilities: Customer Interaction: Handle inbound and outbound calls, delivering world-class service to customers across various industries. Issue Resolution: Address customer queries, provide accurate information, and offer quick resolutions in a professional and friendly manner. Product Support: Assist customers with product features,...

Position**-Voice Process Executive( Fluent English)** Salary-**15,000 to 18,000** **Location - Raipur** **Experiences-1Yr** **Call-9111092638** Responding promptly to customer inquiries. Min 6 months of exp in BPO is mandate Resolving customer complaints. Telephonic Interviews. Excellent English Required 5 Days working, Cab Facility Both Side and...

Position - Voices Process Executive - Fluent English Experiences - 2 to 3 Yrs Salary - 18,000 to 20,000 Location -Raipur Call - 9111092638 Providing customers with information on products, services. - Take calls from customers and do outbound calling - Identifying customer needs - Taking customer calls and solving queries **Job Types**: Full-time,...

Position: VOICES PROCESS **(FLUENT ENGLISH)**: - location - Raipur - Experiences: 5 to 10ys - Salary:15,000 TO 20,000 - call: Aarti 9111092638 - **Responsibilities**: - Role & responsibilities - **English Fluency is a Requirement as all Tools, Communication, **Documentation, training, work are in English. - ** Skilled researcher and comfortable using a...

Position - Voices Process Executive - Fluent English Experiences - 2 to 3 Yrs Salary - 18,000 to 20,000 Location -Raipur Call - 9111092638 Handle inbound calls from customers and clients Handle queries of clients, give resolution and retain customers Identify the needs of customers, resolve issues, and provide solutions Maintain good customer...

Position**-Voice Process Executive( Fluent English)** Salary-**15,000 to 18,000** **Location - RAIPUR** **Experiences-1Yr** **Call- 9111092638 Provide account related information to the Customers. Create detailed business plans designed to attain predetermined goals and quotas Manage the entire sales cycle from finding a client to securing a...

Position**-Voice Process Executive( Fluent English)** **Experiences - 2 to 3 YRS** Salary-**15,000 to 18,000** **LOCATION- RAIPUR** **Call- 9111092638 Ability to communicate correctly and clearly with all customers Excellent documentation skills Good comprehension skills ability to clearly understand and state the issues customers present Ability to...

Responsible for client, handling queries, appropriate assistance. Patience when handling tough cases. Excellent communication and problem-solving skills. Respond to customer queries in a timely and accurate way. Own and resolve customer issues efficiently, effectively and em-pathetically. Following up with customers for any further information. Provide...

Answering incoming calls promptly and professionally - Providing excellent customer service by addressing customer inquiries and resolving issues in a timely manner - Using scripted responses and guidelines to handle common customer issues effectively - Escalating complex or unresolved issues to the appropriate department or supervisor - Making outbound...

Position - VOICES PROCESS EXECUTIVE ( Fluent English) Experiences - 2 to 3 Yrs Salary - 18,000 to 20,000 Location -Raipur Call - 9111092638 English fluency is a requirement as all tools, communication, documentation, training, work are in English. c) Skilled researcher and comfortable using a variety of online sources in various languages. d) Good...

Position**-Voice Process Executive( Fluent English)** Salary-**15,000 to 18,000** Experiences-**1Yr** Location**: - RAIPUR** Call-**9111092638** What the Role involves: Position holder will be an individual contributor Build and manage productive, professional relationships with clients using telephonic and/or video conversations Ensure clients are...

**Responsibilities**: - Respond promptly and professionally to customer/Client/client inquiries. - Provide accurate information and guidance to customers/Clients regarding our products/services. - Troubleshoot and resolve customer/Client issues in a timely manner, escalating complex issues to the appropriate teams when necessary. - Maintain detailed records...

Efficiently handling inbound and outbound calls and transferring them to the relevant agent or department as per telecalling script. - Conducting surveys to collect data about customer satisfaction, churn rate, brand image and awareness, etc. - Analyzing and reporting customer data to devise new strategies or update the existing ones - Making appointments...

Skill - Good Communication Skill in English (Verbal & Written) Customer handling Hi Greetings Hiring is started for English process. New batch is about to start from 2 Oct 23 Process - chat / Non Voice Language - Hindi & English (Written & Verbal) Seats - 150 English language must required. Shift - 9 hours Interview timing - 10 AM to 5 PM Address...

**Roles and Responsibilities** - Quality audits for the entire Customer Relation team which would involve auditing the entire - Customer Relation calls and providing feedback to telecallers. - Team management skills are essential as the person would have to motivate and drive the team to deliver their KPIs. - Develop process improvement procedures to improve...

Efficiently handling inbound and outbound calls and transferring them to the relevant agent or department as per telecalling script. - Experience in Real Estate will get first preference. - Conducting surveys to collect data about customer satisfaction, churn rate, brand image and awareness, etc. - Analyzing and reporting customer data to devise new...

Required Customer Support Associates (Male/Female) Location - Raipur - 5th Floor, Multilevel Parking, Ghadfi Chowk, Infront of Collectorate Raipur Good communication skills are required in Hindi, English & Odiya language Handle customer's Queries/Complaints/requests Process -Voice & Non-Voice (Odiya & Hindi, English) Evening Shift -General...

Sitting profile,No field work,No sales..only customer service profile.. Male female both required.. Fresher & experniced both required.. **Job Types**: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift - Rotational shift Supplemental Pay: - Overtime...