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Customer Service Executive
4 weeks ago
**Customer Service Executive - E-Commerce**
**Location: Mumbai**
**Experience: 2 to 3 yrs**
**Salary: 4 to 5 LPA**
Mandatory Skills Required:
**Customer Service, Excellent Communication**
1. Role:
- Handling Live Customer Channels
- Backend operations
- Escalation Management
- Data Management and Reporting
- Performance Monitoring and Quality assessment
- Process design and improvements
- Team Training
2. Qualification: Graduate
4. Preferred Profile: Customer Service, Call Center Operations, Backend Operations.
5. Skills Required:
- Good Communication Skills
- Multitasking
- Flexible with work
- Self-Motivated
- Ability to close tasks end to end
- Team Player
6. Joining: Immediate/15 days
Pay: ₹400,000.00 - ₹500,000.00 per year
Schedule:
- Day shift
- Morning shift
**Education**:
- Bachelor's (required)
**Experience**:
- E-commerce: 2 years (required)
- Customer service: 2 years (required)
**Language**:
- Fluent English (required)
Work Location: In person
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