Assistant IT Business Partner
7 months ago
**ABOUT UNIOPS**:
**Unilever Operations (UniOps) is the global technology and operations engine of Unilever offering business services, technology, and enterprise solutions. UniOps serves over 190 locations and through a network of specialized service lines and partners delivers insights and innovations, user experiences, and end-to-end seamless delivery making Unilever Purpose Led and Future Fit.**:
**Background**:
**At Hindustan Unilever Limited (HUL), we aspire to be the number one choice for our customers/consumers. After winning the Annul Compass Award for the most innovative and game-changer entity in Unilever, we aspire to continue this legacy by further upping our game by digitizing the commercial experience area.**:
**As part of this journey, we are building future fit and next gen technology stack that will enable us to strengthen organization’s core function by digitizing our traditional WoW of commercial experience area. The digital pillar to scale this business model will be built on the synergies between core enterprise systems (SAP) and Customer Development (Sales) systems allowing us to design an “unconstrained” platform for the business.**:
**Job Purpose**:
**The role will be based in Bangalore, India but will have the opportunity to work with different teams and people located in various locations across India.**:
**JOB SUMMARY**:
- ** Business Partnerning**:
- ** Engage with business teams within his/her area of responsibility to communicate, execute, deliverables which are lined up and scope the IT plan aligned with overall Digital Finance Agenda**:
- ** Identify and evaluate various Unilever recommended technologies and help business with best possible solution available, which fits business requrirements.**:
- ** Driving Innovations**:
- ** Lead end to end delivery of new initiatives which are part of Digital Finance Agenda of HUL.**:
- ** Align with Unilever standard operating practise in delivery of IT Services & scope of work.**:
- ** To work across Analyse, Design, Build, Test and Deploy phases with Agile framework**:
- ** To collaborate with multiple UniOps functions to design and deliver solutions.**:
- ** To ensure Cyber security assessments are completed before deployment of any new solution**:
- ** Ensuring Resilience and Business As Usual**:
- ** To ensure system resilience and >95% resolution rate/day of esclated support tickets**:
- ** To investigate, review and troubleshoot reported system issues**:
- ** Ensure all information in terms of Change/Enhancement Requests are clearly documented, processed and executed in a timely manner**:
- ** To actively analyze system usage and issue trends to drive continuous improvement**:
**KEY REQUIREMENTS**:
- ** Engineering/MBA Graduate (Comp/IT) and 5 - 8 Years of experience.**:
- ** Strong analytical skills**:
- ** Good knowledge of Azure, Google cloud and relevant cloud technologies**:
- ** Working knowledge of Bill to Cash, Customer Development area with hands-on experience in SAP**:
- ** Ability to partner with multiple stakeholders to deliver strategic projects**:
- ** Excellent problem-solving skills to analyse business problems and design best solutions**:
- ** English fluency**:
- ** Expert in Microsoft Office (Advanced Excel / Power-Poiny)**:
- ** Knowledge of PL/SQL as well as coding workflow; JIRA tool would be an advantage**:
- ** Ability to work in team**:
- ** Real Accountability and Responsibility, Bias for Action**:
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