Call Auditor
1 month ago
We are looking for Call Auditor and Trainer (Telugu and Tamil)
- Experience in creating self-explanatory Training module at the organization level, applicable for - Service, Sales and Field teams (New Hire, Refresher, Product/Process update etc.)
- Defining industry and role specific Quality Audit parameters for - Voice/Non-Voice/Field Teams.
- Gathering feedback from the audit findings and share it with relevant stakeholders, in a structured manner focused for product and process improvements.
- Should be able to define Quality parameters for all verticals of
- Service, Sales and Field teams.
**Job Types**: Full-time, Permanent
**Salary**: ₹21,000.00 - ₹50,000.00 per month
**Benefits**:
- Health insurance
- Leave encashment
- Provident Fund
Schedule:
- Day shift
Ability to commute/relocate:
- Gurugram, Haryana: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- call auditing: 4 years (preferred)
**Language**:
- Telugu (preferred)
- Tamil (preferred)
Work Location: In person
**Speak with the employer**
+91 7905463889
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